Waterworks Superintendent (Director)

WATERWORKS SUPERINTENDENT

(WATER

AND WASTEWATER UTILITY DIRECTOR

) The Waterworks Superintendent (Director) is responsible for the overall management, operation, maintenance, and regulatory compliance of the City of Mayflower's water and wastewater system. This position ensures the safe, reliable, and efficient production, treatment, and distribution of potable water to all customers within the service area. The Superintendent provides leadership to departmental staff, oversees capital improvement projects, ensures compliance with state and federal regulations, and manages the division's budget and resources. Additionally, this position serves as the City's Plumbing Inspector and Natural Gas Inspector, responsible for performing inspections, reviewing plans, enforcing adopted plumbing and fuel gas codes, and ensuring installation work complies with state and local regulations. The Mayflower Waterworks Utility provides water to City of of Mayflower and approximately 50 square miles of unincorporated Faulkner County. The wastewater system is within the city limits only (approximately 4.5 square miles).

Revised:

2-8-2026

Department:

Waterworks Appointment:

Appointed Reports to:

City Administrator & Mayor FLSA Status:

Non-Exempt Shift Type:

10-hour

Classification:

Full Time Pay Type:

Hourly Essential Duties and Responsibilities Operations & Maintenance Oversee daily operations of water production, treatment, storage, and distribution. Ensure the proper operation and maintenance of wells, pumps, tanks, meters, valves, distribution lines, and related infrastructure. Develop and maintain operational schedules, preventative maintenance plans, and emergency response procedures. Supervise water quality testing and ensure compliance with Arkansas Department of Health regulations. Regulatory Compliance Ensure the water system meets or exceeds all applicable federal, state, and local regulatory requirements. Prepare and submit required reports to regulatory agencies, including the Arkansas Department of Health and the EPA. Prepare and submit all required reports, including discharge monitoring reports (DMRs), maintenance logs, and operational records. Maintain accurate and detailed operational logs and compliance documentation. Management & Leadership Supervise, train, evaluate, and schedule Waterworks personnel. Promote a safe, professional, and team-oriented work environment. Respond to after-hours emergencies, system failures, or weather-related incidents as needed. Customer Service & Public Relations Address customer complaints, service questions, and concerns in a professional manner. Coordinate meter reading, service connections/disconnections, and billing-related support tasks with administrative staff. Communicate system issues, outages, and repairs to the public when necessary. Planning & Administration Develop and manage the annual Waterworks budget, including operational and capital expenditures. Recommend system upgrades, equipment purchases, and long‑term infrastructure improvements. Assist in the development of policies, procedures, and safety protocols. Maintain inventory of equipment, materials, and supplies necessary for continuous operation . Emergency Response Lead the water system's response to natural disasters, contamination events, main breaks, and other emergencies. Maintain readiness of backup systems, generators, and emergency equipment. Plumbing Inspector Duties As the City's Plumbing Inspector, the Superintendent is responsible for ensuring compliance with the Arkansas State Plumbing Code and local ordinances. Plumbing Inspection Responsibilities Conduct inspections of new plumbing installations, remodels, and repairs for residential, commercial, and industrial properties. Issue inspection approvals, corrections, and notices of violation when required. Review and approve plumbing plans and permit applications. Investigate plumbing‑related complaints, unsanitary conditions, or illegal installations. Maintain accurate inspection records, reports, and permit files. Provide guidance to contractors, builders, homeowners, and utility customers regarding plumbing code requirements. Enforce backflow prevention requirements and maintain backflow device records. Coordinate with the Arkansas Department of Health on plumbing issues affecting public health and safety. Natural Gas Inspector Duties As the City's Natural Gas Inspector, the Superintendent ensures compliance with the Arkansas Fuel Gas Code and local gas safety ordinances. Natural Gas Inspection Responsibilities Inspect natural gas piping installations, repairs, and modifications. Verify proper materials, sizing, regulators, shut‑off valves, bonding, and venting systems. Perform pressure tests and verify leak‑free installations before system activation. Investigate suspected gas leaks, unsafe installations, or reported hazards. Issue stop‑work orders, correction notices, and approval certificates as required. Maintain documentation of inspections, violations, and system safety findings. Coordinate with utility providers on service activations, safety concerns, or emergency responses. Provide public education and contractor guidance regarding safe gas installation practices. Minimum Qualifications Education & Experience High school diploma or GED required; technical training preferred. Minimum of 5 years of experience in water system operations, maintenance, or management. Previous supervisory experience strongly preferred. Licenses & Certifications Arkansas Department of Health Operator License, Class II or higher (Class III preferred). Valid Arkansas Driver's License. Knowledge, Skills, and Abilities Knowledge of water system operations, treatment processes, hydraulics, and distribution methods. Ability to interpret engineering plans, maps, and utility diagrams. Strong understanding of state and federal water quality regulations. Skilled in budgeting, planning, and resource allocation. Effective leadership, communication, and interpersonal skills. Ability to perform heavy physical labor, operate machinery, and work in adverse conditions when required. Ability to respond quickly to emergencies and coordinate effective solutions. Working Conditions Work is performed indoors and outdoors, often in varying weather conditions. May require work outside normal business hours during emergencies or system maintenance. Exposure to chemicals, mechanical equipment, confined spaces, and loud environments. Other Duties This job description is not intended to be all-inclusive. The City Administrator may assign additional duties as necessary to meet the operational needs of the City of Mayflower.

Job Type:

Full-time Pay:

$90,000.00 - $110,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

License/Certification:

Arkansas Certified Wastewater Treatment Operator (Required) Arkansas Grade II Treatment Operator License (Required) Arkansas Grade II Distribution Operator License (Required)

Work Location:

In person