Weekend Home Care Scheduler (RI CNA Required)

Weekend Home Care Scheduler (RI CNA Required) SYNERGY HomeCare - 3.6 Greenville, RI Job Details Part-time $24 - $26 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications CNA Full Job Description Salary & Benefits $24-$26 per hour 20 hours a week Medical, dental and vision benefits Paid time off Performance bonuses Supportive and inclusive culture About the Role We are seeking a reliable, detail-oriented Weekend Care Scheduler to join our growing homecare agency. This is a critical role ensuring that our clients receive consistent, high-quality care throughout the weekend. You will serve as the primary point of contact for our caregivers and clients, managing the schedule in real-time and troubleshooting any staffing changes with efficiency and a calm demeanor.

Primary Responsibilities Active Schedule Management:

Monitor and manage the weekend roster using Axis Care to ensure all shifts are covered and confirmed.

Call-Out & Emergency Response:

Handle inbound calls regarding caregiver call-outs or client emergencies, promptly finding high-quality coverage to maintain continuity of care. Must be willing and available to cover shifts as needed.

Communication:

Act as the weekend bridge between clients, families, and our care team, providing clear and empathetic updates regarding any schedule changes.

Compliance & Documentation:

Ensure all shift notes and scheduling changes are documented accurately in accordance with agency standards and state regulations.

Field Support Coordination:

Work closely with our leadership team to ensure field staff have the information they need for successful weekend visits.

Qualifications Experience:

Previous experience in scheduling, dispatching, or administrative support (homecare or healthcare experience is a significant plus).

Tech Savvy:

Proficiency with scheduling software (Axis Care preferred) and Google Workspace.

Communication Skills:

Exceptional verbal and written communication skills with the ability to handle stressful situations professionally.

Local Focus:

Must be reliable and committed to supporting our local Northwest RI and Blackstone Valley MA service areas.

Reliability:

As a weekend-specific role, consistent attendance on Saturdays and Sundays is essential. Why Join Us?

Stability:

This is a W2 position within a structured, professionally managed agency.

I mpact:

You will play a vital role in ensuring seniors and individuals in our community receive the care they need when they need it most.

Support:

Even on weekends, you are backed by a dedicated leadership team and clear SOPs.