Wellness Membership Advisor

Wellness Membership Advisor 3.5 3.5 out of 5 stars 10008 Commons Street, Lone Tree, CO 80124 From $17 an hour

• Full-time Elements Massage 1,118 reviews From $17 an hour
• Full-time We are the Elements Massage team in Lone Tree, CO!

The Wellness Membership Advisor position, also known as a "WMA", is a Sale​s and Customer Service role within an independently owned and operated Elements Massage® studio. ​The WMA is responsible for​, but not limited to: membership sales, meeting studio and personal goals and taking care of clients in the best way possible to produce an experience that only our location can provide. We are seeking an individual who thrives in a sales environment and wants to make a positive difference in a ​o​ur community through wellness.​ Energize your career as a Wellness Membership Advisor, where you'll play a pivotal role in inspiring individuals to embrace healthier lifestyles through personalized wellness solutions. This dynamic position combines proactive outreach, relationship building and strategic management to grow membership engagement and retention. You'll​ be the face of the company with an opportunity to share your passion for health and wellness to connect with potential members, demonstrate the value of our programs and foster lasting relationships that motivate positive lifestyle changes. Join us in creating a vibrant community dedicated to well-being and vitality!​

Job Types:

​P​art-time

Start Pay:

$17.00 per hour, based on experience

Benefits:

401(k) Dental insurance Vision insurance Health insurance Paid time off Referral program

Education:

High school or equivalent (Required)

Additional Compensation:

Commission for membership sales and upgrades Bonuses based on performance Store Discounts for services and product

Qualifications:

Sales / Persuasiveness

• Sells the Elements Massage Wellness Program and additional services to clients. Building Loyalty
• Meets and exceeds client's needs, builds loyalty, resulting in client promoters on any client ratings. Stamina
• Performs well under pressure and stress. Applied Learning
• Applies concepts from training, feedback,and professional development. Work Standards
• Is accountable for goals and objectives, ​task orientated and has high standards for performance. Communication
• ​Respectfully communicates to clients and co‐workers ​ Responsibilities​ and

Expectations:

Consistently follows ​t​he steps in the ​E​lements Service Path ​t​hat creates safety and trust ​b​etween the clients and Elements Team. ​W​onderful first impression, builds rapport and identifies client's needs resulting in membership sales. ​T​akes care of clients in the best way possible ​Using interpersonal communications skills that lead to ​high r​etention rates by ​increasing the number of rebooking b​ased on the client needs, preferences and feedback. Maintains focus and avoids errors under high stress situations such as during busy client times. ​​Being a role model for a positive ​c​ulture ​t​hat brings clients and coworkers t​ogether to create one of the best environments in the region. Actively participates in role‐playing, training and activities, meetings​, one on one's with the manager and ​individual/team coaching. Owns personal growth and development using learning tools and resources, engages in skill building by participating in daily role‐playing. Sets high standards of excellence following procedures and a high level of quality, productivity and service. ​A​ccountablity for sales and conversion numbers as well as individual performance and actions. ​Communication ​across all platforms to ensure operations​ facilitated as smoothly as possible. ​C​ompletes tasks correctly in a timely manner. If you are excited about being a part of the ​Wellness movement through the medium of Massage Therapy and all that it has to offer our communities, we would love to connect with you!

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Paid training Professional development assistance

Work Location:

In person