Wildland Fire Dispatcher 2 (PCN 10-N25032)

Wildland Fire Dispatcher 2 (PCN 10-N25032) Salary $25.21 Hourly Location Palmer, AK Job Type Long Term Nonperm Job Number 53897 Department Natural Resources Division Forestry & Fire Protection Opening Date 05/15/2026 Closing Date 5/26/2026 5:00 PM Alaska Position Open To All Applicants Bargaining Unit General Government Range 13 Description Benefits Questions Job Description The Department of Natural Resources, Division of Forestry & Fire Protection, is recruiting for a Wildland Fire Dispatcher 2 in Palmer, Alaska. This recruitment is open to

All Applicants What You Will Be Doing:

Are you seeking a high-paying opportunity that spans just a few months? Does the idea of getting paid to travel across Alaska and the nation excite you? If so, here's your chance to do both while providing critical intel and logistics support to protect your community from wildfire! The Department of Natural Resources, Division of Forestry & Fire Protection, and Alaska Coastal Dispatch Center (ACDC) are recruiting for a Wildland Fire Dispatcher 1/2/3. As a Wildland Fire Dispatcher, you will play a pivotal role in coordinating resources and information for both Initial Attack and Logistics operations, depending on fire activity and staffing needs. This seasonal position is ideal for students, teachers, or winter sports enthusiasts, allowing you to serve your community during the summer while enjoying winters free to pursue your passions. Join a dedicated team providing vital support to the brave men and women who fight wildfires in Alaska and across the nation!

Mission and Values/Culture:

The Alaska Division of Forestry and Fire Protection proudly serves Alaskans through wildland fire suppression, management, and control. This is an excellent opportunity for a motivated individual to join the men and women who serve to protect millions of acres of our forests, communities, and natural resources. The Alaska Coastal Dispatch Center is a fast-paced section of Wildland Fire with a high value on safety. The selected candidate will work as part of a dispatch team to provide firefighters and associated personnel with the support they need to fight wildland fires safely. The experience gained as a dispatcher can serve as a foundation for a successful career with the Division of Forestry and Fire Protection or other fire suppression organizations. This position provides great opportunities for training, travel, and career advancement.

Benefits of Joining Our Team:

We provide extensive training with opportunities to travel and advance your dispatch career. It is our goal to create a culture at Alaska Coastal Dispatch Center that provides a complete dispatch organization, work/life balance, and a better 'end-to-end' career path for incoming dispatchers. Our consolidated dispatch center has proven to provide increased opportunities for training and mentorship, in-state and out-of-state assignment opportunities, and help dispatchers build leadership skills. Health/life insurance benefits are provided. Health insurance includes employer contributions toward medical/vision/dental.

The Working Environment You Can Expect:

The Alaska Coastal Dispatch Center is a state-of-the-art facility in Palmer, Alaska. With ever-evolving technologies, ACDC strives to keep its center ahead of the game with both equipment and staff. We encourage teamwork and camaraderie. This environment helps promote friendship and trust within the Dispatch Center. These close-knit relationships motivate our employees in parallel and align them to work harder, cooperate, and support one another. Our team is made up of individuals with diverse talents, weaknesses, communication skills, strengths, and habits. We are looking for a candidate who possesses the following position-specific competencies. We are interested in candidates who possess some or all of the following position-specific competencies:

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Customer Service:

(•) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Click here to learn more about working for the Division of Forestry & Fire Protection. Minimum Qualifications Competency-Based Minimum Qualifications Instructions This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class. Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are only used as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully, but rather to provide the manager/agency with a broad reference of options for how an applicant can meet the job expectation. Minimum Qualifications Successful completion of a course of training under a formally established Wildland Fire Dispatcher 1 training plan with the State of Alaska. OR Certification from the National Wildfire Coordinating Group (NWCG) as an Expanded Dispatch Recorder (EDRC) And Additional NWCG certification as either Expanded Dispatch Support Dispatcher (EDSD) or Initial Attack Dispatcher (IADP) And Any combination of education, training, and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Stress Tolerance:

Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).

Telecommunications and Logistics:

Knowledge of the concepts, principles, methods, and procedures of emergency communication operations systems used in receiving, assessing, transmitting, and relaying information to plan, coordinate, and deploy resources (such as personnel, equipment, supplies, and aircraft) in support of fire and/or emergency activities and maintain accurate incident records. Uses situational awareness and/or familiarity of geographic area assigned in disseminating information. Equivalent to those typically gained by: Any combination of post-secondary education and/or experience in radio dispatch, telecommunications, wildland firefighting, or forestry field work, office clerical, customer service, warehouse, supply, storekeeper, or logistics. Additional Required Information •Please read the information below carefully. •At the time of application , the applicant must attach the following items as individual documents; failure to provide the requested documentation may result in non-consideration. If you are unable to attach documents, please fax or email the contact listed below.

Required documents include:

Red Card or Master Training Record At the time of the interview , please ensure that you provide the following materials. Failure to do so may result in loss of consideration.

Required documents include:

A list of two professional references with current contact information, with at least one being a current or former supervisor. A copy of your two most recent performance evaluations, or a letter of reference if evaluations are not available. A copy of any forestry and/or fire-related training certificates.

SPECIAL NOTICES

This position may require frequent travel within and out of Alaska. This position requires working shifts that vary between 8-16 hours a day, up to 21 consecutive days, during weekends and on holidays, with little notice, depending on fire activity. Application Notice You can ONLY apply for this position through the Workplace Alaska website or by submitting a paper application. Instructions for applying are available on the Workplace Alaska How to Apply webpage . Your application must be received by 5:00 p.m. Alaska Standard Time on the closing date. Supplemental Questions For your application to be evaluated, you must answer the Supplemental Questions. The State of Alaska (SOA) uses four proficiency levels to measure and describe an applicant's competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions. Education If post-secondary education is required to meet the minimum qualifications, you must fill out the Education section of the application. If you have not yet obtained a degree, please indicate the units you have completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Special Instructions for Foreign Education Education completed at foreign colleges or universities may be used to meet the minimum qualifications listed above. If using this education to meet minimum qualification requirements, you must demonstrate that the credentials have been submitted to a private organization specializing in interpreting foreign educational credentials and that such education has been deemed at least equivalent to that gained in standard U.S. education programs. Alternatively, an accredited U.S. post-secondary institution must report that the other institution's transcript is given full value or that full value is recognized in relevant subject areas aligned with the post-secondary institution's curricula. It is your responsibility to provide this evidence when applying. Work Experience If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine whether the responses are supported and whether the minimum qualifications are met. If they are not, the applicant may not advance to the recruitment interview and selection phase.

Note:

Attaching a resume does not substitute for completing the application in full. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. Bargaining Unit If you are a current state employee , please indicate the union to which you belong at the time of application. Do not complete this question if you are not a current state employee. Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aids or services, or alternative communication formats should call 1-800-587-0430 or (907) 465-4095 in

Juneau or TTY:

Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. Contact Information If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the governmentjobs.com domain. Workplace Alaska Application Questions & Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For assistance with your password, please visit the password reset page . For specific information about this position, please get in touch with the hiring manager at the following:

Teresa Rose Dispatch Center Manager Phone:

907-451-2664

Fax:

907-451-2763

Email:

teresa.rose@alaska.gov Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits . (Please note this video is specifically designed for new State Employees.) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the

State:

See https://drb.alaska.gov/help/plans.html for additional information. AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the

Alaska Deferred Compensation Program Note:

The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See https://drb.alaska.gov/retiree/ for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Twelve (12) paid holidays a year 01 Please rate your level of proficiency in

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 02 Please rate your level of proficiency in

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 03 Please rate your level of proficiency in

Stress Tolerance:

Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 04 Please rate your level of proficiency in

Telecommunications and Logistics:

Knowledge of the concepts, principles, methods, and procedures of emergency communication operations systems used in receiving, assessing, transmitting, and relaying information to plan, coordinate, and deploy resources (such as personnel, equipment, supplies, and aircraft) in support of fire and/or emergency activities and maintain accurate incident records. Uses situational awareness and/or familiarity of geographic area assigned in disseminating information.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 05 Please rate your level of proficiency in

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 06 Please rate your level of proficiency in

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 07 Please rate your level of proficiency in

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. Required Question Employer State of Alaska Address PO Box 110201 Juneau, Alaska, 99811 Phone (800) 587-0430 (Statewide toll-free number) (907) 465-4095 (Juneau and out-of-state callers) Website http://workplace.alaska.gov/