Workplace Experience Coordinator
Job
Robert Half
Arlington, VA (In Person)
Full-Time
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Job Description
Description We are looking for an experienced and service-oriented Workplace Experience Coordinator to help create a welcoming, well-run office environment. This Long-term Contract position is ideal for someone who enjoys supporting daily workplace operations, delivering a high standard of in-person service, and keeping details organized in a corporate setting. The person in this role will serve as a key point of contact for employees, guests, and vendors while helping the office run smoothly each day.
Responsibilities:
- Welcome employees, visitors, and clients with a welcoming presence and ensure a positive arrival experience.
- Oversee reception and front-of-house activities, including answering inbound calls and directing requests to the appropriate contacts.
- Coordinate meeting spaces, visitor check-ins, and day-to-day workplace services to support smooth office operations.
- Provide administrative assistance such as document scanning, clerical support, and handling general office tasks as needed.
- Support onsite meetings and events by arranging hospitality services, food deliveries, and related logistics.
- Monitor shared spaces and common areas to maintain an organized, clean, and presentation-ready workplace.
- Respond quickly to employee questions and service needs while following through on open requests.
- Communicate with internal teams and external vendors through Slack and other business channels to keep operations aligned.
- Identify office needs proactively and address issues efficiently to maintain a high-quality workplace experience. Requirements
- Previous experience in workplace support, reception, hospitality, concierge services, or office administration is preferred.
- Strong customer service skills with the ability to interact confidently and effectively with a wide range of people.
- Excellent verbal and written communication skills in a business environment.
- Proven ability to stay organized, manage multiple priorities, and maintain close attention to detail.
- Comfort working independently in a fast-paced onsite setting with a proactive approach to service.
- Proficiency with Slack for daily communication and coordination.
- A detail-oriented demeanor and business-appropriate presentation are required.
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