2026 Family Service Health Advocate

All employee compensation, including wages, salaries, and the accrual, use, and payout of annual leave, is expressly contingent upon the availability and continuation of government funding. In the event that government funding is reduced, delayed, suspended, or unavailable, the organization reserves the right to modify, delay, or suspend pay and annual leave benefits in accordance with applicable laws and contractual obligations.

GENERAL STATEMENT OF DUTIES

Perform as a resource person for participants and parents of the Head Start and Child Development program. Assist in the recruitment of participants and parents of the Head Start program. Assist in the recruitment of participants for the Head Start and/or Early Head Start program. Assist in the completion of applications for the Head Start and/or Early Head Start. Assist in the implementation of the Social Services delivery program at the center level. Work is performed under the general supervision of the Family Engagement and Community Partnership Manager and is evaluated through reports and conferences.

KEY RESPONSIBILITIES

• Identify and recruit Head Start eligible families and children, including children with disabilities and underserved populations.
• Select participants for the Head Start program based on the established plans and procedures
• Maintain funded enrollment level in accordance with enrollment requirements
• Provide appropriate follow-up when absences are frequent.
• Make home visits and contact the family as needed or required by agency plans and procedures
• Respect the diverse values and cultures of the families served.
• Recognize and identify each family's risk and protective factors. Establish professional roles and boundaries in working with families
• Recognize and promote family's readiness and willingness to participate in the program
• Orient families to the program according to the established orientation plan
• Use the family partnership goals throughout the year as a guide to help families reassess their needs
• Provide support to families of children with disabilities
• Facilitate parent/guardian involvement in the program
• Facilitate the delivery of services to children and families through collaboration with community partners
• Actively participate in community resource planning and related work to establish and foster strong partnerships
• Actively participate in and contribute to child staffing on a regular basis
• Exhibit flexibility in day-to-day operations and in providing needed services to families
• Actively participate in two-way communication among co-workers to ensure all staff is informed of pertinent information as it pertains to the center and classroom activities
• Participates in activities designed to ensure program quality
• Build relationships based on mutual trust and rapport
• Approaches all issues with a win-win attitude that respects the dignity of all parties. Convey a clear understanding of the organization's vision
• Demonstrate agency and program values in job performance
• Has a general knowledge of roles and responsibilities of other positions within the program
• Maintain confidentiality in accordance with agency policy and according to federal, state, and local regulations
• Meet scheduled deadlines and perform routine tasks with minimal supervision
• Possess and maintain the necessary skill level in technology systems and software required to perform individual job duties
• Demonstrate the knowledge of and the ability to effectively use communications tools (e.g., telephone system, email, fax, etc.)
• Demonstrate effective and respectful oral and written communication skills with staff, parents, children, and community

QUALIFICATIONS

• Minimum of high school diploma or general education development (GED) required
• Must possess a credential or certification in social work, human services, family services, counseling, or related field or complete credential or certification in social work, human services, family services, counseling, or related field within 18 months of hire
• Must be able to communicate orally and written
• Possess a valid North Carolina Driver License
• Ability to pass sex offender registry check, State and Federal Criminal Records Background Check, and child abuse & neglect State registry.

PHYSICAL REQUIREMENTS

• Ability to lift, manipulate, and move objects weighing no more than 30 pounds from one place to another
• Ability to lift objects from the floor to 18" inches above the shoulder
• Vision sufficiently correctable to permit full performance of all job duties
• Ability to drive or provide transportation for required travel in specified county, counties, or service area
• Wide range of mobility, including walking, running, climbing (step stool), sitting, stooping, bending, and carrying, necessary to perform job related activities, and possible evacuation in emergencies
• Physically able to perform with degree of dexterity such clerical functions as filing, labeling, stamping, stapling, typing, and writing https://newcainc.

org/human-resource/ to submit a resume too.

Job Type:

Full-time Pay:

$18.27 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Professional development assistance Vision insurance

Education:

Associate (Preferred) Ability to

Commute:

Rocky Mount, NC 27804 (Preferred)

Work Location:

In person