Academic Assessment Technician

Academic Assessment Technician Position Details Position Information Position Type Professional Staff Faculty Track Position Title Academic Assessment Technician Employment Status Full Time Months 12 Campus Biddeford, ME Description The Academic Assessment Technician coordinates, carries out, supports, and executes a variety of functions associated with assessment, examinations, and grade reporting. About The University of New England UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts. Benefits Overview Multiple health and dental plan options, plus vision coverage. Up to 8% retirement plan match. Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year. Educational benefits: UNE tuition waiver for employees, spouses, and domestic partners For more information about our outstanding benefits, please visit: UNE Benefits Overview Responsibilities Plan, coordinate, and carry out all daily activities/operations related to assigned administrative functions. Enroll all students in ExamSoft and/or other assessment software programs. Work with course directors, faculty, and academic coordinators to collect assessment questions and other materials. Import questions into ExamSoft, or other assessment software banks. Create, organize, and modify a variety of assessment taking materials, dependent on the course needs. Correspond with course directors, faculty, and academic coordinators to obtain assessment content, and make all necessary adjustments to exams in a timely manner. Under the direction of course directors, faculty and academic coordinators adjust and edit assessment materials. Post assessment materials on the appropriate portals for student access. Provide instruction and guidance to students on accessing, completing, and submitting completed assessment materials. Monitor student success and compliance with accessing and submitting online assessment materials. Help with preparing each classroom environment to be conducive for taking and completing the assessment. Follow all policies and procedures for creating, compiling, posting, and distributing assessment reports and results. Assist the academic coordinators in scheduling make-up and retest assessments. Manage the appointment schedule for students requesting post-assessment review time. Organize, maintain, and secure all assessment information for recordkeeping systems. Offer technical ExamSoft or other assessment software training and support to faculty and students. Maintain relationships with software representatives for regular portal troubleshooting. Work with IT Manager and software personnel to address urgent technical issues that arise. Collect and maintain results from all assessments both online and offline, (ex. essays, short answers, quizzes etc.). Create various reports seeking at the request of course directors, faculty, academic coordinators or associate deans. Assist the course directors and academic coordinators post grades on online for students. Correspond regularly with Office for Students and Disability Services about students and upcoming exams. Ensure adherence to Office for Students and Disability Services regarding policies and practices. Perform other duties as may be necessary. Qualifications Associate or Bachelor's degree in an appropriate discipline, plus two years of computer, or office administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Strong knowledge of software solutions and computer based operations (use of sophisticated assessment software, spreadsheets, word processing, exam data bases, ExamSoft, Blackboard, and Microsoft programs (i.e. Excel, Word, and PowerPoint). Experienced typing skills along with good working knowledge of English grammar and punctuation. Ability to learn in a fast-paced environment managing and prioritizing task assessment and completions, consistent with individual and organizational needs, in a rapidly changing environment. Work independently with limited supervision and the ability to trouble shoot problems in a time sensitive manner and remain calm and professional when issues arise. Ability to manage ongoing projects with multiple deadlines and pay attention to details. Ability to work as a productive and collaborative team member. Ability to maintain confidentiality. Ability to communicate effectively and professionally with a variety of individuals both inside and outside the University.

Preferred:

Knowledge and experience with medical school curriculum development Excellent writing and math skills. Relevant knowledge and skills related to organizing and maintaining moderately complex records systems, including computer applications, and technology. Educational, Administrative, or English background preferred. EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities. Vaccination Statement (PLEASE NOTE) Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity. Additional Note This position is not eligible for H-1B visa sponsorship. Posting Detail Information Posting Number 2022PS0893P Open Date 05/06/2026 Close Date Open Until Filled Yes