Accounting Solution Center Senior Analyst

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they re free to grow, lead, and innovate. You ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you re not just improving clients' risk profiles, you re building trust. You ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. How you'll make an impact Are you ready to take on a pivotal role that drives operational excellence and fosters sustainable growth within a global insurance brokerage and risk management leader? As a Senior Analyst in the Accounting Solution Center (ASC) , you will serve as a strategic partner and problem-solver, bridging the gap between branch offices and the National Accounting Center (NAC). This high-impact role is at the forefront of delivering innovative accounting solutions, empowering teams, and ensuring seamless communication across the organization. In this role, you will be the go-to expert for resolving complex accounting inquiries, providing tailored support, and delivering training to employees, managers, and divisional leadership. You will play a critical role in identifying process inefficiencies, developing actionable solutions, and driving continuous improvement initiatives. Additionally, you will mentor and train ASC and Branch Accounting Service novices, ensuring the next generation of talent is equipped to excel. Your contributions will enhance operational efficiency, strengthen customer relationships, and support Gallagher s mission of delivering world-class service and solutions.

Key Responsibilities:

Customer Service Leadership:

Act as the primary point of contact for accounting-related inquiries, delivering exceptional service and fostering positive relationships with internal stakeholders.

Expert Problem-Solving:

Address and resolve complex accounting and transactional inquiries via phone and email, conducting thorough research and documentation to ensure positive outcomes.

Escalation Management:

Handle escalated requests by performing root cause analysis, reconciling accounts, and collaborating with NAC accounting teams to resolve complex challenges.

Financial Oversight:

Approve disbursements, including wire transfers and checks, ensuring accuracy and compliance with organizational policies.

Process Optimization:

Identify process gaps, develop innovative solutions, and implement best practices to enhance operational efficiency and effectiveness.

Training and Development:

Lead training programs for branch teams and mentor ASC and Branch Accounting Service novices, fostering a culture of continuous learning and professional growth.

About You Required:

High School Diploma/equivalent 7 years of Insurance Accounting experience-preferably in a brokerage environment-that includes Receivables, Payables, and Billing experience

Preferred:

A Bachelor s degree in accounting, finance, business administration, or a related field is preferred 3+ years of experience in transactional accounting roles, ideally within the insurance brokerage or financial services industry Outstanding interpersonal and communication skills, with a proven ability to deliver exceptional customer service Strong critical thinking, analytical, and problem-solving abilities, with a focus on driving root cause analysis and implementing corrective actions Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment Avanced proficiency in accounting software and Microsoft Office applications Ability to work independently while fostering collaboration and teamwork across diverse groups #LI-TL1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... •The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.