Administrative Assistant

Administrative Assistant Aluria Financial West Park, FL Job Details Full-time $3,000 a month 23 hours ago Benefits Loan repayment program Qualifications Spanish English Administrative experience High school diploma or GED Clerical experience Associate's degree Full Job Description Job Overview We are seeking a detail-oriented and motivated Administrative Assistant to support our Auto Loan Finance operations and Dealership. Proficient in English and Spanish is a must. This role involves assisting with loan servicing, customer communications, collections, repossession coordination, and title/registration processing for a used auto dealership. The ideal candidate is organized, customer-focused, and able to manage multiple administrative responsibilities in a fast-paced environment while maintaining compliance with company policies and Florida state regulations. Responsibilities Support daily operations of the finance office, ensuring accurate documentation and compliance with company and regulatory standards. Assist with loan servicing , including preparing payment schedules, processing customer payments, and updating account records.

Collections support:

contact customers regarding late payments, send reminders, and document all communication in the company system. Coordinate with repossession agents for vehicle recovery nationwide , ensuring proper documentation, compliance with Florida Statutes, and timely updates to management. Explain and review amortization schedules with customers, ensuring they understand principal, interest, and total loan repayment terms. Process and maintain title and registration paperwork for vehicles sold by the dealership, in compliance with Florida DMV regulations. Maintain accurate and organized customer files , including loan agreements, payment histories, and title documentation. Provide customer service by answering questions regarding loan balances, payment options, payoff amounts, and account status. Support the Risk & Recoveries Department with administrative tasks related to delinquent accounts, repossessions, and remarketing of vehicles. Prepare reports on collections status, repossessions, and title transfers for management review. Liaise with third parties such as DMV offices, repossession companies, and auction houses to ensure smooth processing of vehicle and loan-related matters. Handle sensitive financial and personal customer information with strict confidentiality. Collaborate with team members to enhance office efficiency. Skills High school diploma or equivalent; associate degree or coursework in business/finance preferred. 1-3 years of administrative or customer service experience, preferably in auto finance, collections, or dealership operations . Basic knowledge of auto loan processes, amortization schedules, and Florida title/registration requirements preferred but not required. Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with loan servicing software a plus. Strong organizational, multitasking, and time management skills. Excellent written and verbal communication abilities. Ability to handle confidential information with professionalism and integrity. Bilingual (English/Spanish) strongly preferred.

Job Type:

Full-time Pay:

$3,000.00 per month

Work Location:

In person