Administrative Assistant & Front Desk

Job Overview We are seeking a dedicated and organized professional to join our team. This role is essential in providing exceptional customer service and administrative support within our office. The ideal candidate will be proficient in managing front desk operations, have a gregarious personality, exceptional IT skills, and a reliable & independent work ethic for special projects. Effective communication is key in this position. Previous optical experience helpful, but not required. Responsibilities Variety of special projects including research, marketing, accounting, and other ad-hoc assistance to the office manager to grow our business. Greet patients warmly, providing a positive first impression of the office. Manage a multi-line phone system to handle incoming calls, direct inquiries, and take messages as needed. Perform data entry tasks in optometric software accurately and efficiently, ensuring all patient information is up-to-date. This includes pre-screening of patients and taking patient payments. Support customer service efforts by addressing patient questions and concerns promptly. Collaborate with team members to ensure smooth office operations and enhance customer support to our patients. Qualifications Exceptional IT skills•including the ability to learn new software, an understanding of networking and file organization, and the ability to effectively research complex topics. Strong organizational skills with the ability to manage multiple tasks effectively. Strong phone etiquette and interpersonal skills for effective communication with clients. Ability to work independently as well as part of a team in a sometimes fast-paced environment. Bilingual proficiency is desirable. Familiarity with administrative duties such as calendar management and customer support is preferred. A willingness to learn new skills is a must! Hours The hours of the office are non-standard and are as follows:

Tuesday:

8:30am•6:00pm

Wednesday:

8:30•7:00pm

Thursday:

8:30•6:00pm

Friday:

8:30•5:00pm These include an hour paid lunch. Join our team where your skills will be valued, and you can make a difference in the lives of our patients!

Job Type:

Full-time Pay:

$40,000.00•$45,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance People with a criminal record are encouraged to apply Ability to

Commute:

Lake Katrine, NY 12449 (Required)

Work Location:

In person