Administrative Coordinator

Administrative Coordinator Custom Homes Renovations is hiring a part-time Administrative Coordinator to help manage the administrative side of our residential remodeling business. This is an in-office role for someone organized, dependable, professional, and comfortable communicating with homeowners, subcontractors, and the internal team. The right person will help keep calls, messages, scheduling, customer information, payment reminders, CRM updates, and project records organized so important details do not fall through the cracks.

Position Details Job Title:

Administrative Coordinator Company:

Custom Homes Renovations Position Type:

Part-Time Schedule:

Monday, Wednesday, and Friday Location:

In-office Pay:

$24 per hour

Growth Potential:

This role is part-time to start, with potential to grow into full-time work as the company grows. About Custom Homes Renovations Custom Homes Renovations is a residential remodeling business serving homeowners with projects such as kitchens, bathrooms, flooring, painting, and larger home improvement work. We work with homeowners through a process that requires clear communication, organized scheduling, accurate information, and consistent follow-up. We are looking for someone who can help manage the office side of that process with professionalism and attention to detail. Role Summary The Administrative Coordinator will support the daily administrative flow of the business. This person will answer incoming calls, take messages, respond to customers, manage scheduling, update the CRM, track leads and customer information, monitor payment status, send payment reminders, and help keep backend project information organized. This is a strictly administrative position. This role does not require selling projects, pricing jobs, managing crews in the field, or making technical construction decisions. The main responsibility is to keep information organized, communication moving, and follow-up consistent. What You Will Do Answer Incoming Calls and Take Messages You will answer business calls, collect basic customer information, take clear messages, and make sure calls are routed or followed up properly. Respond to Customers You will communicate with customers about scheduling, messages, payment reminders, basic project updates, and general administrative questions. Manage Scheduling You will help schedule estimate appointments, follow-up calls, customer meetings, and project-related coordination. Maintain CRM Follow-Through You will update the CRM with lead information, customer details, appointment notes, project status, follow-up tasks, and communication history. Track Leads and Customers You will log new leads, update customer records, track where each lead stands, and help make sure follow-up happens consistently. Track Payments You will monitor deposits, balances, due dates, and outstanding customer payments. Send Payment Reminders You will send professional payment reminders to customers when payments are due or overdue. Track Project Progress Internally You will update backend project records so the team can see where each project stands, what is pending, and what needs follow-up. Communicate With Subcontractors as Needed You may send basic scheduling messages, reminders, updates, or information requests to subcontractors when needed. Keep Office Information Organized You will help maintain customer files, project notes, payment records, communication records, and administrative documentation. Who This Role Is For This role is for someone who is organized, reliable, and comfortable managing details. A strong fit will be able to follow through without constant reminders, communicate professionally, keep records updated, and help the business stay organized behind the scenes. This role is also a good fit for someone who has worked in an office, customer service, scheduling, administrative support, home services, construction, remodeling, real estate, or a trade-related business. Who This Role Is Not For This role is not a good fit for someone who dislikes phone communication, avoids follow-up, struggles with details, or needs constant direction to stay organized. It is also not a good fit for someone who wants a remote position, a field role, a sales role, or a construction management role. Required Qualifications Prior experience in an administrative, office assistant, receptionist, customer service, scheduling, or coordinator role. Strong verbal and written communication skills. Comfort answering phones and communicating with customers. Ability to manage schedules, messages, follow-ups, and customer information. Basic computer skills, including email, calendars, spreadsheets, and customer record systems. Strong organization and attention to detail. Ability to handle customer communication professionally and calmly. Ability to track payment status and send reminders accurately. Preferred Qualifications Experience working for a contractor, remodeler, home service company, real estate office, trade business, or similar service-based business. Experience using a CRM or customer database. Experience with scheduling appointments, estimates, vendors, subcontractors, or service calls. Experience with QuickBooks, invoicing software, payment tracking, or basic bookkeeping support. What Success Looks Like Customer records are accurate and up to date. Calls and messages are handled professionally. Follow-up tasks are completed consistently. Appointments and schedules are organized. Payment reminders are sent on time. Project information is updated on the backend. The owner and team have fewer missed calls, forgotten messages, loose appointments, and unclear project details. Schedule and Work Location This is a part-time, in-office position. The starting schedule is Monday, Wednesday, and Friday. Specific daily hours can be finalized during the hiring process. There is potential for this role to grow into full-time work as the business grows and the administrative workload increases. Compensation This position pays $24 per hour. Why This Role Matters In a remodeling business, customer communication, scheduling, payments, and project information have to be organized. When those details are missed, customers get frustrated, payments get delayed, and projects become harder to manage. This role helps keep the business organized, responsive, and professional. How to Apply Please submit your resume and a short note explaining your administrative experience, customer communication experience, and why you would be a strong fit for an in-office administrative role in a remodeling business.

Pay:

$23.00 - $25.00 per hour

Experience:

Office management: 3 years (Preferred) Ability to

Commute:

Houston, TX 77092 (Required)

Work Location:

In person