Support Services Manager

Support Services Manager 3.5 3.5 out of 5 stars Phoenix, AZ 85009 $65,520

• $98,280 a year
• Full-time Maricopa County, AZ 492 reviews $65,520
• $98,280 a year
• Full-time JOB About the PositionStep into a high-impact leadership role where you'll shape the direction of the Support Services Division within the Maricopa County Flood Control District!

As the Support Services Manager, you will drive accountability, exceptional customer service, and a culture of continuous improvement. You'll lead and develop a talented team of specialists, fostering collaboration, growth, and strong performance. This role oversees division and facilities budgets with a focus on strategic, compliant resource management, including procurement. You'll also lead space planning and Tenant Improvement projects, partnering with county departments and vendors to deliver results on time and within scope.

You will play a critical role as the custodian of records, ensuring transparency and compliance—overseeing public records requests, legal holds, and the full records lifecycle, from archiving to secure destruction.

About UsFlood Control? In a Desert? Absolutely! Though Maricopa County is in a desert, floods occur during two distinct rainy seasons

• the summer monsoon and winter frontal rains.

Although the Flood Control District has made significant progress over the years, work remains to be done. Maricopa County continues to be one of the fastest-growing counties in the United States, with over 200 people moving here daily!

Want more information on the Flood Control District of Maricopa County? Check out this videoProud to OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZWe RequireThree years of experience supervising professional administrative, facilities, and office personnelBachelor's degree in business or public administration, or related fieldAn equivalent combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basisJob ContributionsDevelop strategic plans, goals, and projects for the Support Services BranchDefine, prioritize, and execute projects that improve operations and facilitiesFulfill the role of Records Manager for the District, providing record retention expertise and coordinating responses to public records requestsConsults with the levels of management, operational, and technical staff regarding the delivery of administrative support for all units within the DistrictProvide support and lead initiatives using OnBase to improve District processes and records managementEnsure that branch operations support the department's mission and goals by performing needs assessments and analyzing the effectiveness of service deliveryDevelop, implement, administer, and execute the support Services and Facilities budgetOversee maintenance and repair of Flood Control buildings and satellite yardsParticipate in the forecast of additional funds needed for staffing, equipment, materials, and suppliesWorking ConditionsThis position is typically office or administrative work and is not substantially exposed to adverse environmental conditionsExerting 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantlySelection ProcedureConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.

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