PM Location:

Elk River, MN Responsibilities Primary duties include, but are not limited to: Answer and manage a multi-line phone system, directing calls to the appropriate departments Provide administrative support for the service department Maintain accurate customer and job information within CRM system Follow up with customers and assist with service recommendations Schedule appointments and confirm upcoming service visits Utilize desktop computers, phone systems, headsets, laptops, iPads, and multiple software platforms to communicate with customers, create estimates, send invoices, and access job information Perform additional administrative duties as assigned Qualifications Excellent customer service and communication skills Professional and confident phone etiquette Strong organizational and multitasking abilities Detail-oriented with the ability to prioritize tasks Comfortable learning and using multiple technology platforms Adaptable to change and eager to support team members Ability to pass a background check About Midwest Electric & Generator At Midwest Electric & Generator, we're committed to providing reliable backup power solutions that protect homes and businesses when they need them most. We specialize in standby generators, hybrid electrical systems, EV charging stations, and battery storage solutions. As the #1 standby generator installer, service provider, and warranty provider in the five-state region, we take pride in delivering an exceptional customer experience while fostering a workplace where employees are valued. At Midwest, you're more than just an employee—you become part of our family. Our team is equipped with industry-leading software, efficient processes, and ongoing training that make it easy to succeed. With clear communication, modern technology, and accessible job information, you'll have the tools you need to perform your best every day.

What We Offer Competitive pay:

$17.00-$22.00 per hour , depending on experience Paid professional training A supportive, collaborative, and dedicated team environment Opportunities for growth within a respected and expanding company How to Apply Apply through Indeed or send your resume and any questions to nichol@midwestgenerators.com .

Job Type:

Full-time Pay:

$17.00 - $22.00 per hour Application Question(s): What methods or tools do you use to keep yourself organized?

Experience:

Administrative:

1 year (Required) Computer skills: 1 year (Required)

Work Location:

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