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Advocate Aurora Health

Manager - Administration Services

Career Insights for Administrative Manager

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Based on North Carolina data

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What they do

An Administrative Manager manages and directs administrative support for a company or organization or manages the business office at a smaller company. Directs clerical and administrative staff, manages supply orders and budgets, monitors company contracts or procedures, or directs equipment and office space use and maintenance.

$90,713 / year median in North Carolina

-2% projected decline

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Job Description

EDUCATION/EXPERIENCE
Bachelor's degree with five years' experience in Business Management, Financial Analysis or related field required. M.B.A or other related Master's degree from an accredited program preferred. Healthcare experience preferred. LICENSURE, CERTIFICATION, and/or
REGISTRATION
N/A
ESSENTIAL FUNCTIONS
1. Manages staff to ensure effective and efficient delivery of departmental objectives. Provides leadership to staff to ensure short and long term goals are met by developing standards of performance and capitalizing on employee strengths. 2. Works cooperatively with other departments within the Medical Center to ensure collaboration on special projects and implements services supporting the mission and objectives of the Hospital. 3. Assumes responsibility for financial performance by meeting financial objectives for the department and division through operational and capital equipment budget preparation, CE requests, budget and inventory monitoring. 4. Participates in strategic and operational planning to design, implement, and evaluate programmatic needs and ensure that optimal service levels are provided. 5. Assists Departmental Supervisors/Managers with the service operations. Develops reports to allow analysis, trending and problem identification for department. Implements improvements to increase the efficiency and quality outcomes within the department. 6. Manages the day-to-day operations and coordinates operational aspects of systems including revising workflows, forms and procedures, identifying and designing reports required for operations and monitoring implementation timeliness. 7. Provides age-developmental appropriate care in accordance with Age/Development Specific Guidelines for the age groups served when participating in patient care.
SKILLS/QUALIFICATIONS
Excellent communication, presentation, and facilitation skills Strong communication (oral and written), quantitative and analytical skills Understanding of financial cost and budgeting Familiarity with Continuous Quality Improvement processes, Six Sigma preferred Strong PC background, including extensive knowledge of Microsoft Excel, Power Point, and Access Database Analytical skills including the ability to trend and forecast financial and statistical data Organizational skills Strong critical problem solving skills
WORK ENVIRONMENT
Well-lighted, well-ventilated, and adequate space Occasional pressure due to multiple calls and inquiries Subject to many interruptions
PHYSICAL REQUIREMENTS
0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum