General Manager

General Manager Las Vegas, NV Job Details Full-time $100,000 - $350,000 a year 16 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Pet insurance Qualifications Vendor relationship building Hospitality Record keeping Branding Customer relationship building Operations management Inventory optimization Loyalty marketing Sales management Supplier management 5 years Regulatory compliance Bachelor's degree in business Achieving automotive sales targets Sales training Marketing management Marketing strategy development Sales team management Performance management Financial analysis Compliance management implementation Bachelor's degree in business administration Team development Driver's License Managing budgets in a finance role Financial operations management Bachelor's degree Driving Loyalty programs Sales coaching Vendor relationship management Recruiting Computer skills Business planning Business Administration CRM system proficiency Achieving sales targets Senior level Business Leadership Implementing cost-saving initiatives Organizational budget management Customer complaint resolution Full Job Description •This is a general application for Swickard Auto Group for candidates willing to relocate if necessary based on position availability.•The General Manager is responsible for overseeing all aspects of a dealership's operations, ensuring profitability, customer satisfaction, and compliance with industry standards. This role requires strong leadership, business acumen, and a deep understanding of the automotive industry.

Responsibilities:

Financial Performance:

Develop and implement annual business plans and budgets. Monitor and analyze financial performance, including sales & service, profit margins, and expenses. Implement cost-saving measures and strategies to improve profitability.

Sales Operations:

Set and achieve sales goals for new and used vehicles. Oversee the sales team, providing training, coaching, and motivation. Manage inventory levels to optimize sales and minimize costs.

Customer Service:

Ensure exceptional customer satisfaction throughout the entire sales and service process. Resolve customer complaints and address issues promptly. Implement customer loyalty programs and initiatives.

Human Management:

Develop and maintain a positive work environment. Manage employee performance and address disciplinary issues. Recruit, train, and manage a high-performing team.

Compliance:

Ensure compliance with all applicable laws, regulations, and industry standards. Maintain accurate records and documentation. Manage relationships with manufacturers and suppliers.

Marketing and Branding:

In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers.

Qualifications:

Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.

Education:

Bachelor's degree in business administration or a related field.

Experience :

5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.

Strong Dealership Operations Knowledge:

Comprehensive understanding of sales, service, F&I, and parts departments.

Financial Management Skills:

Ability to analyze financial data, manage budgets, and drive profitability.

Sales Leadership Expertise:

Proven ability to lead and motivate a sales team to achieve targets.

Customer Service Focus:

Commitment to providing excellent customer service and building relationships.

F&I Understanding:

Knowledge of F&I products and compliant sales practices.

Team Leadership Abilities:

Proven ability to build, manage, and motivate a team.

Regulatory Compliance Knowledge:

Understanding of relevant dealership regulations.

Technology Proficiency:

Comfortable using DMS and CRM systems. Valid Driver's License and Clean Record. Certifications in automotive management or sales a plus.

Physical Requirements Sitting:

The majority of the workday is spent sitting at a desk, using a computer and phone.

Standing and Walking:

There may be times when the general manager needs to stand, walk around the dealership, or attend meetings.

Reaching and Bending:

The manager may need to reach for files, supplies, or equipment.

Lifting:

Occasionally, there might be a need to lift or move documents, supplies, or equipment. Benefits of Working at

Swickard:

Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support Opportunities for continued personal and professional growth. We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

Insurance:

medical, dental, vision, life and pet insurance Optional disability coverage 401k plan

Paid Holidays PTO About Us:

We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success.

Culture:

We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!?

Highline Brands:

Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?