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Hotel Kinsley

Front Desk Staff

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Job Description

Job Summary We are seeking an energetic and professional Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a friendly, efficient environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Operate multi-line phone systems to answer inquiries, transfer calls, and take messages with professionalism and courtesy Manage spa room appointments, make restaurant reservations and local recommendations Support office management by requesting supplies, keeping a log of activities, issues, maintenance and housekeeping requests. Provide customer support by addressing inquiries efficiently and ensuring a positive experience for all guests Requirements Proven experience in front desk operations or office administration, with strong organizational skills Excellent computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools Exceptional phone etiquette with experience managing multi-line phone systems; bilingual abilities are highly valued Ability to handle multiple tasks efficiently while maintaining attention to detail and accuracy Previous experience in customer service or administrative support roles preferred Demonstrated time management skills with the ability to prioritize effectively in a fast-paced environment Join us as a Front Desk Staff member to be the first point of contact that sets the tone for our organization! Your enthusiasm, professionalism, and organizational prowess will contribute significantly to our welcoming atmosphere and operational success.
Pay:
From $18.00 per hour
Benefits:
401(k) Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance