Building Support Officer E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi At the Christchurch City Council we are driven by our passion for creating a better future. We believe in working as one yet staying true to ourselves. Help make a positive impact on our community while enjoying a rewarding career of opportunities. Christchurch City Council, where it's possible to love what you do. About the role | Ko te mahi nei The Building Support Team are looking for a Building Support Officer who is proactive, motivated and task driven to join their busy team. You will come from a technical administration background with extensive experience in invoicing and excel, as well as having strong customer service skills. This role suits someone who is highly organised, adaptable, and confident learning new systems and technology.

Key responsibilities include:

Providing administration services for consenting processes to the Building Consenting Unit Administering billing and refund processes for applications as required Providing support and advice to customers regarding consent applications and invoicing concerns Reviewing of consent documentation for completeness advising of any omissions Managing customer expectations in line with Council policies About you | Ko Koe Tēnei The Building Support Officer role is an excellent role for someone to showcase their administration, customer service, and invoicing skills.

Ideally you will have:

Five or more years of experience in a similar technical administration role that involved billing and invoice management Extensive invoicing experience and must be familiar with spreadsheet software, Microsoft Excel Confidence dealing with customers via phone and email Computer literacy - quick to pick up new systems and processes Excellent Time management and organisational skills to effectively schedule your day Ability to create customer invoices based on numerous criteria and must be accurate with billing