Job Summary:

With general direction from the Terminal Manager and Vice President of Operations, interacts with school district personnel, staff, and parents assisting in answering and directing phone calls and additional communications in the resolution of scheduling, transportation needs and issues. Position additionally requires multiple technology system management. This position is a non-exempt full time year round position.

Specific duties:

Will maintain close relations with the District and the public to ensure timely and efficient communication. Answering phones, taking messages, managing email, and handling correspondence. Oversee system communication management through consistent routing system push notifications. provides essential administrative support to individuals and/or departments within the organization. Contact parents and serve as a liaison between driver and parent for student behavior or concerns. Assists with Dispatching duties such as radio communications and labor management systems. Data Entry entering and managing data in spreadsheets or databases. Support satellite locations needs. Inspire a team atmosphere and ensure positive employee, client and pupil interaction. Investigating and respond to customer service complaints and employee concerns.

Minimum Qualifications:

Skills:

Strong PC skills written and verbal communication skills, and exceptional customer service skills are essential to external and internal customers. Ability to deal with problems and find solutions. High School Diploma required, with training/education in above-mentioned areas Must be detail oriented and have the ability to document, research and solve discrepancies and processes Must be proficient in Microsoft Office Suite Software including Excel and Word Positive attitude, ethical, dependable, responsible with a professional appearance and mannerisms. Applicants must possess the skills necessary to express oneself orally in a logical comprehensive and intelligent manner. Must show strong organizational and leadership skills. Scheduling and setting priorities for work to be accomplished. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. All applicants must be eligible to work in the US without restrictions.

Job Type:

Full-time Pay:

$22.00 - $23.50 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office:

3 years (Preferred) Customer service: 2 years (Preferred) Ability to

Commute:

Grand Junction, CO 81501 (Required)

Work Location:

In person