Job Details:

Job Location:

Mitchell College -

New London, CT, Position Type:

Staff, Education Level:

High School/GED, Salary Range:

$24.00 - $28.00

Hourly, Job Category:

Regular Part-Time, Thames at Mitchell College seeks a highly organized, compassionate, and student-centered Administrative Assistant to provide administrative and operational support for a residential college-transition program serving neurodiverse students. The Administrative Assistant will help ensure that students, families, faculty, staff, and campus partners receive timely, accurate, and welcoming support. This role is ideal for someone who values inclusive education, understands neurodiversity as a natural part of human variation, and can balance attention to detail with a calm, respectful, relationship-based approach. The successful candidate will contribute to the daily functioning of Thames by coordinating communications, maintaining records and schedules, supporting program events and meetings, assisting with student-facing logistics, and helping the Thames team create an organized and affirming environment in which students can build confidence, independence, academic readiness, and community connection. Essential Responsibilities Administrative and Office Support Provide general administrative support to the Director of Thames and program staff. Manage routine correspondence, email communications, phone calls, mail, and inquiries from students, families, faculty, staff, and external partners. Maintain organized electronic and paper filing systems, including confidential student and program records. Assist with scheduling meetings, appointments, interviews, student check-ins, team meetings, and program events. Prepare meeting agendas, take notes or minutes as assigned, and distribute follow-up materials. Draft, format, proofread, and distribute letters, reports, newsletters, forms, presentations, handouts, and other program materials. Maintain calendars for program activities, events, deadlines, staff coverage, and important student-support milestones. Maintain office supplies, shared spaces, and administrative systems that contribute to an accessible and welcoming environment. Student, Family, and Program Support Serve as a warm, professional first point of contact for students, families, and visitors to Thames. Respond to routine questions and direct students and families to appropriate Thames staff, College offices, and campus resources. Assist with the logistical coordination of student orientation, family programs, workshops, advising activities, campus events, and community-building initiatives. Help prepare student-facing materials in clear, accessible, and supportive formats. Support communication reminders related to appointments, program expectations, events, deadlines, and campus resources. Assist with tracking student participation, attendance, appointments, and other program data, while maintaining appropriate confidentiality. Help create predictable, well-organized administrative processes that reduce unnecessary barriers for neurodiverse students. Support staff in preparing materials and logistics for student meetings, coaching sessions, workshops, and family engagement activities. Collaboration and Institutional Engagement Work collaboratively with Thames staff, Student Affairs, Academic Affairs, Residence Life, Accessibility Services, Counseling and Health Services, Enrollment, and other campus partners. Participate in relevant staff meetings, training programs, and professional-development opportunities. Support the preparation of materials for institutional reports, assessment efforts, recruitment activities, and program communications. Assist with data entry and administrative tasks connected to program evaluation, student success initiatives, retention efforts, and departmental planning. Uphold Mitchell College policies related to privacy, student records, professional conduct, equity, and inclusion. Commitment to Neurodiversity and Inclusion The Administrative Assistant should understand and support a strengths-based approach to neurodiversity. Thames serves students with a range of learning profiles, executive-functioning needs, communication styles, sensory preferences, and social-emotional experiences.

The successful candidate will:

Communicate with patience, clarity, and respect. Recognize that students may need information presented in multiple formats or repeated through supportive reminders. Help maintain predictable systems, routines, and expectations. Respect student dignity, autonomy, privacy, and individual differences. Contribute to a culture in which students are known as whole people rather than defined by diagnoses or challenges. Demonstrate cultural humility and a commitment to equity, accessibility, belonging, and student success.

Qualifications:

Required Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred. At least two years of administrative, office-management, student-services, educational, or customer-service experience. Demonstrated experience working with neurodiverse individuals, students with learning differences, individuals with disabilities, or related communities. Strong written and verbal communication skills. Excellent organizational skills, attention to detail, and ability to manage multiple priorities. Proficiency with Microsoft Office or Google Workspace, including email, calendars, word processing, spreadsheets, and shared documents. Ability to maintain confidentiality and exercise sound judgment with sensitive student and family information. Ability to work independently while also contributing positively to a collaborative, team-based environment. Demonstrated commitment to inclusive practices and respectful engagement with people from varied backgrounds and identities. Preferred Qualifications Experience in higher education, student affairs, disability services, college-transition programming, advising, residential life, or academic support. Familiarity with executive-functioning supports, including planning, organization, time management, task initiation, and follow-through. Experience supporting students and families during educational transitions. Familiarity with student-information systems, learning-management systems, CRM platforms, database entry, or event-management tools. Experience preparing accessible documents and communications. Training or coursework in special education, psychology, counseling, social work, higher education, disability studies, or a related field. Knowledge of FERPA and best practices for handling student records. Core Competencies Student-centered service and professional presence Organization, accuracy, and follow-through Clear and compassionate communication Confidentiality and sound judgment Flexibility and problem-solving Cultural humility and inclusive practice Collaborative teamwork Comfort with technology and administrative systems Appreciation for neurodiversity and strengths-based student support Work Environment and Physical Requirements This position is primarily campus-based and includes regular work in an office setting, with occasional participation in campus events, meetings, and student-program activities. The employee may be expected to use standard office equipment, move materials and supplies, and navigate campus spaces. Reasonable accommodations will be provided in accordance with applicable law and College policy. Equal Opportunity Statement Mitchell College is committed to fostering an inclusive community that values the dignity, experiences, identities, and contributions of all students, employees, and community members. The College encourages applications from individuals with diverse backgrounds and experiences, including individuals with disabilities and those with personal or professional experience supporting neurodiverse communities.

Qualifications:

Required Qualifications High school diploma or equivalent required; associate s or bachelor s degree preferred. At least two years of administrative, office-management, student-services, educational, or customer-service experience. Demonstrated experience working with neurodiverse individuals, students with learning differences, individuals with disabilities, or related communities. Strong written and verbal communication skills. Excellent organizational skills, attention to detail, and ability to manage multiple priorities. Proficiency with Microsoft Office or Google Workspace, including email, calendars, word processing, spreadsheets, and shared documents. Ability to maintain confidentiality and exercise sound judgment with sensitive student and family information. Ability to work independently while also contributing positively to a collaborative, team-based environment. Demonstrated commitment to inclusive practices and respectful engagement with people from varied backgrounds and identities. Preferred Qualifications Experience in higher education, student affairs, disability services, college-transition programming, advising, residential life, or academic support. Familiarity with executive-functioning supports, including planning, organization, time management, task initiation, and follow-through. Experience supporting students and families during educational transitions. Familiarity with student-information systems, learning-management systems, CRM platforms, database entry, or event-management tools. Experience preparing accessible documents and communications. Training or coursework in special education, psychology, counseling, social work, higher education, disability studies, or a related field. Knowledge of FERPA and best practices for handling student records. Core Competencies Student-centered service and professional presence Organization, accuracy, and follow-through Clear and compassionate communication Confidentiality and sound judgment Flexibility and problem-solving Cultural humility and inclusive practice Collaborative teamwork Comfort with technology and administrative systems Appreciation for neurodiversity and strengths-based student support Work Environment and Physical Requirements This position is primarily campus-based and includes regular work in an office setting, with occasional participation in campus events, meetings, and student-program activities. The employee may be expected to use standard office equipment, move materials and supplies, and navigate campus spaces. Reasonable accommodations will be provided in accordance with applicable law and College policy. Equal Opportunity Statement Mitchell College is committed to fostering an inclusive community that values the dignity, experiences, identities, and contributions of all students, employees, and community members. The College encourages applications from individuals with diverse backgrounds and experiences, including individuals with disabilities and those with personal or professional experience supporting neurodiverse communities.