Position Summary:

The Administrative Coordinator is responsible for overseeing daily office operations while supporting clinical and administrative functions. This role combines office management, case coordination, scheduling, billing assistance, and patient care support to ensure efficient operations and a high-quality client experience. The ideal candidate is organized, detail-oriented, and able to manage multiple responsibilities in a fast-paced healthcare environment.

Key Responsibilities:

Office Management & Administrative Oversight:

Oversee day-to-day office operations to ensure efficiency and organization Maintain office systems, supplies, and administrative workflows Serve as the primary point of contact for staff, clients, and external partners Support leadership with administrative tasks and special projects Ensure compliance with organizational policies and confidentiality standards (HIPAA)

Case Management Support:

Assist in coordinating client care and tracking progress through the program Maintain accurate and up-to-date client records in the EMR system Communicate with clinical staff regarding client needs, attendance, and updates Support discharge planning and continuity of care processes

Scheduling & Coordination:

Manage and maintain provider and client schedules Coordinate appointments, intakes, group sessions, and follow-ups Confirm appointments and communicate any scheduling changes Optimize scheduling to ensure efficient use of provider time

Billing & Financial Support:

Assist with insurance verification and authorizations Support billing processes including data entry, claim tracking, and follow-up Communicate with billing department or third-party RCM as needed Ensure accurate documentation to support billing and reimbursement

Patient Care & Client Experience:

Greet and assist clients in a professional and compassionate manner Provide orientation to new clients, including program expectations and paperwork Complete intake documentation and ensure all required forms are collected Address client questions and concerns or direct them to appropriate staff

Intakes & Admissions:

Conduct initial intake processes, including paperwork and data entry Coordinate admissions with clinical and medical teams Ensure all required consents, assessments, and documentation are completed

General Administrative Duties:

Answer phones, respond to emails, and manage office communications Maintain organized filing systems (electronic and/or paper) Support audits, reporting, and compliance documentation Perform additional administrative duties as assigned

Qualifications:

High school diploma or equivalent required; Associate's or Bachelor's preferred Experience in healthcare, behavioral health, or administrative roles preferred Strong organizational and multitasking skills Proficiency in EMR systems and Microsoft Office or similar software Excellent communication and interpersonal skills Ability to maintain confidentiality and handle sensitive information

Work Environment:

Fast-paced clinical or behavioral health setting Requires frequent interaction with clients, families, and staff May involve handling sensitive or high-stress situations with professionalism

Key Competencies:

Attention to detail Time management and prioritization Problem-solving and adaptability Compassion and professionalism Team collaboration Join us as an Administrative Coordinator and become a key contributor to our vibrant team! Your organizational expertise combined with your proactive attitude will ensure our office runs seamlessly while delivering top-tier support to everyone we serve. This paid position offers a rewarding environment where your skills make a real difference every day!

Pay:

$20.00 - $22.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

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