Order and Administrative Coordinator Graphic Solid Inks Alpharetta, GA Job Details Full-time $25.35 - $30.53 an hour 3 hours ago Qualifications Customer communication Microsoft Excel Microsoft Outlook Freight documentation management Shipment tracking for distribution operations Order shipping Administrative experience High school diploma or GED Freight shipment tracking Organizational skills Manufacturing Transportation documentation for distribution operations Shipping documentation Office experience Full Job Description

P O S I T I O N D E S C R I P T I O N

Order & Administrative Coordinator COMPANY Graphic Solid Inks (GSI)

LOCATION

Alpharetta, Georgia

EMPLOYMENT TYPE

Full-time, onsite

COMPANY OVERVIEW

At GSI, we combine the pace and creativity of a start-up with deep hands-on experience in industrial inkjet technology. We are an exciting growth company where engineering, assembly, printhead technology, ink systems, and ink production all come together under one roof to build practical, high-performance printing solutions for real-world production environments.

POSITION SUMMARY

The Order & Administrative Coordinator supports the daily operation of the business across order processing, shipment tracking, purchasing, invoicing, and service coordination. The role calls for consistent follow-through on a high volume of open items, regular contact with customers, vendors, and carriers, and the judgment to resolve issues before they reach the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process customer orders and prepare order confirmations Communicate with customers, vendors, and shipping companies by telephone and email Track inbound and outbound shipments and follow up on delays Verify that all required shipping and compliance documentation is complete prior to the arrival of shipments Place purchase orders, maintain customer and vendor records, and order office supplies Enter bills and invoices, follow up on outstanding balances, and process credit card payments Coordinate service and repair documentation and follow up with the Service Department Perform general data entry and administrative support as required

REQUIRED SKILLS AND ATTRIBUTES

Organization and attention to detail. Accuracy in orders, invoices, and shipping documentation is essential to the role. Strong follow-up. Ability to track open items through to completion without prompting. Prioritization. Ability to manage multiple active orders, shipments, and service requests concurrently. Professional communication. Clear written and verbal contact with customers, vendors, and carriers. Sound judgment. Ability to identify problems and propose solutions prior to escalation. Dependability. Consistent performance and a willingness to learn new software and processes.

QUALIFICATIONS

High school diploma or equivalent; [1-3] years of experience in an administrative, customer service, order entry, or logistics role Proficiency in Microsoft Outlook, Excel, and Word Experience working within web-based shipping and vendor portals

PREFERRED QUALIFICATIONS

Experience with an ERP or order-entry system; GSI operates on NetSuite Background in distribution, manufacturing, or industrial products Familiarity with freight, customs, or safety data sheet (SDS) documentation Graphic Solid Inks (GSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Graphic Solid Inks (GSI)

• 5790 Shiloh Rd, STE 100
• Alpharetta, GA 30005
• www.

gsinks.com

Pay:

$25.35 - $30.53 per hour Expected hours: 40.0 per week

Work Location:

In person