Life Connections is seeking a dependable, professional, and friendly Front Desk Administrative Coordinator to join our team. This position is ideal for someone who enjoys working with people, staying organized, and supporting both clients and clinical staff in a busy healthcare environment. The Front Desk Administrative Coordinator serves as a primary point of contact for clients, families, employees, and visitors and plays an important role in keeping daily office operations running smoothly. Responsibilities Greet clients, families, and visitors in a friendly and professional manner. Answer incoming phone calls, return calls, take messages, and assist with general inquiries. Assist with new client referrals and the intake process. Send intake paperwork and required forms to clients through the agency's electronic medical record (EMR) system. Monitor and follow up on incomplete intake paperwork. Scan, upload, and maintain client documentation in the EMR. Assist with scheduling initial assessments, reassessments, and ongoing appointments. Assist clients with check-in/check-out and technology for virtual or computer-based sessions. Communicate professionally with clients, families, therapists, providers, and office staff. Maintain HIPAA and confidentiality requirements. Complete general administrative duties, including filing, scanning, copying, supply monitoring, and maintaining an organized reception area. Attend required meetings and trainings. Perform other duties as assigned. Qualifications Excellent customer service and communication skills. Professional, friendly, and dependable. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a busy office environment. Comfortable answering phones and interacting with clients and families. Basic computer skills and ability to learn electronic medical record (EMR) systems. Ability to maintain confidentiality and handle sensitive information appropriately. Ability to work independently and as part of a team. Previous healthcare, behavioral health, medical office, or administrative experience is helpful but not required. Schedule Monday - Friday 8 am - 5 pm Compensation & Benefits Competitive hourly pay based on experience and qualifications. Paid Time Off (PTO) for eligible employees. Paid holidays and applicable floating holiday benefits for eligible full-time employees. Medical, dental, and vision insurance options for eligible employees. Employer-paid basic life insurance for eligible employees. Short-term and long-term disability benefits for eligible employees. 401(k) retirement plan for eligible employees. Employee recognition and incentive programs. Opportunities for professional growth and advancement. Life Connections is an Equal Opportunity Employer.

Our Mission:

At Life Connections, we believe in being authentic, strength-based, positive, consistent role models and in treating all clients with the utmost respect. We are only interested in positive, enthusiastic counselors who can work in that vision and want to work with us to accomplish our mission of connecting to families and forming trusting relationships that enhance individual strengths and increase positive community involvement. Life Connections has many opportunities for advancement and invites all applicants with the desire to show positive leadership in a team setting to join the Life Connections team. If you would like more information or to see where we serve please visit our website at www.life-connections.org.

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): Please supply a personal email that can be utilized to schedule interview(s).

Education:

High school or equivalent (Required)

Work Location:

In person