Administrative Supervisor- Expansive Benefit Package

Role covers four locations•Mundelein/Gurnee/ Lake Villa & Lincolnshire Our Commitment to

You:

Advocate Health Care, part of Advocate Health, offers a comprehensive suite of

Total Rewards:

benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more•so you can live fully at and away from work, including: Compensation Base compensation within the position's pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short•and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs 401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%

Educational Assistance Programs Schedule Details/Additional Information:

Monday•

Friday:

8a-5p (varies)

Schedule:

flexible, provides evening and weekend coverage as necessary Will travel and cover 4 sites: Mundelein/Gurnee/ Lake Villa & Lincolnshire What You Will Do Supervision of Clinical Support Staff Hires, trains and directs support staff in business operations. Performs performance reviews. Provides guidance, evaluation and supervision; responsible for corrective actions when necessary. Administrative operations and office management Oversees daily aspects of office functioning: space allocation, supply chain, phone assignments, equipment functioning Monitors day to day activities, level of service, and technical performance of support staff. Create scripts and procedures for support staff. Assesses performance, identifies improvement, provides feedback and develops plans for professional growth and performance improvements Coordinates physician and therapist scheduling to optimize revenue Establishes and monitors protocols for support staff on the completion of administrative office operations Collaborates with BHS Leadership to establish policies and procedures, discuss and resolve issues, implements process improvements. EMR Training Teaches annual formal classes on the use of EMR to the annual cohort of master-level externs (about 50 students). Provides formal training on the use of EMR to BHS new associates and medical residents. Provides on-going consultation to staff and externs; assists in problem-solving; and offers additional communication and training as needed to ensure that trainees are using the system features properly. Creates and refreshes training materials on the use of EMR. Monitors billing batch errors to ensure appropriate disposition prior to month-end billing deadline Administration of EMR/billing system in collaboration with System Administrator and management Assists with installation and upgrades to the practice management software. Leads testing for administrative sections of the system and is responsible for aggregating defects to be sent onto the applicable vendor; tracks problems through resolution. Participates in the development of user acceptance test plans. Supervises change efforts with support staff for new technologies that are integrated with the

EMR:

ICD-10 and DSM-5, e-Prescribe, AppXtender, insurance portals, etc. Updates billing related tables (procedure codes, fee-matrix, procedure groups, etc.) as necessary. Payroll Monitors payroll for all hourly and administrative employees. Checks and approves Advocate Works for 20+ employees. Manages holiday schedule in collaboration with management. BHS Safety Steward Ensures all necessary materials are appropriately displayed and staff is knowledgeable about locations of safety tools. Participates in hospital committees and meetings in order to discuss and resolve safety issues. Assumes responsibility for ensuring that issues with the Environment of Care are resolved by the appropriate department/vendor. Acts as the Department Safety Liaison; attends safety and security committee meetings. Leads accreditation, licensure and certification efforts in Environment of Care and Life Safety. Monitors BHS space and electronic environment to ensure safety. Monitors BHS Safety Issues log and takes action to address newly-reported problems and near-misses. Trains administrative staff on safety protocols. BHS Human Resources Administration Maintains accurate and up-to-date HR files on staff and students. Primary liaison to HR Direct. Represents HR compliance at BHS audits and surveys. Clinicians' license management, paneling, and malpractice insurance Assures clinicians' and psychiatrists license management. Supervises timely paneling of BHS staff with insurers. Oversees malpractice insurances for BHS clinical staff. BHS records keeping Initiates and supervises PHI files archives. Ensures appropriate documentation is stored and archived as required by regulatory agencies. Supervises chart keeping. Serves as a liaison to medical records and releases of information. Develops schedules for support staff to ensure coverage 6 days a week. Evaluates support staff productivity and assures efficiency. Leads support staff meetings geared towards team building and problem solving. Provides leadership for support staff at annual events Assigns and oversees special projects performed by support staff. What We Are Looking For Associates Degree in business administration, healthcare administration or related field AND 2•4 years of healthcare billing experience OR 4-6 years of healthcare billing experience AND 3•5 years of supervisory experience About Advocate Health Care Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state's largest private employers, the system serves patients across 11 hospital locations, including two children's campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.

Job Type:

Full-time Pay:

$28.55•$42.85 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Education:

Associate (Required)

Experience:

healthcare billing: 2 years (Required) supervisory : 3 years (Required)

Work Location:

In person