Administrative Coordinator Pope Francis Center - 2.0 Detroit, MI Job Details Part-time $20 - $25 an hour 10 hours ago Benefits Dental insurance Qualifications HIPAA Microsoft Office Medical scheduling Administrative experience Medical administrative support Full Job Description Administrative Coordinator About the

Pope Francis Center:

Pope Francis Center exists to provide meals, supportive services, and housing assistance to Detroit community members in need, especially those experiencing homelessness. On an average day, we welcome nearly 200 guests and provide them with nutritious meals, showers, laundry, and access to doctors, dentists, lawyers, and housing providers through our free clinics. We have been serving Detroit's most vulnerable citizens for over 33 years, and we envision a Detroit without homelessness, where every person has the resources for sustained stability.

Position Overview:

The Administrative Coordinator manages all aspects of resident care-plan logistics and communication—bridging clients, clinical teams, family, and community providers—so that Caseworkers, Residential Coordinators, and Recovery Specialists can devote their time to direct support.

Key Responsibilities:

Scheduling & Referrals ○ Book and confirm medical, dental, psychiatric, and external referrals. ○ Coordinate transportation logistics for off-site appointments. ○ Educate residents on appointment prep and insurance questions. Data Management & Reporting ○ Perform simultaneous data-entry and charting in Caseworthy (or equivalent): intake, service logs, care-plan milestones, and other data metric needed. ○ Run regular reports as needed. Interdisciplinary Coordination ○ Serve as the hub between residents, caseworkers, CHASS clinicians, housing advocates, and family contacts. ○ Draft and distribute daily/weekly team agendas and meeting minutes; escalate care-gaps promptly. Compliance & Confidentiality ○ Uphold HIPAA and organizational policies in all client interactions and data handling. ○ Ensure services comply with PFC/BHC procedures and CHASS clinical protocols. Process Improvement & Admin Support ○ Partner with Clinical Team to refine SOPs, process flows, and policy docs. ○ Support continuous workflow enhancements.

Qualifications:

• Associate's degree or equivalent experience; prefer bachelor's in human services, public health, or related field.
• 1-3 years in care coordination, case management, or medical-admin roles—ideally in supportive housing or behavioral health.
• Advanced organizational and multi-tasking skills; adept with case-management software and Microsoft Teams/MS suites.
• Strong communicator, comfortable liaising across clinical, security, and program teams.

Equal Opportunity Employment Pope Francis Center is proud to be an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. We do not discriminate based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Pay:

$20.00 - $25.00 per hour Application Question(s): Are you able to perform the essential functions of this position, as described in the job posting, with or without a reasonable accommodation? Do you have 1-3 years of experience in care coordination, case management, or medical administration?

Work Location:

In person