Administrative Services Coordinator Rosedale Cemetery & Crematory Montclair, NJ Job Details Full-time $20 - $25 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Bereavement support Microsoft Office Specialist Filing High school diploma or GED Certified Administrative Assistant (CAA) Certified Administrative Professional Data entry Full Job Description Join a Team That Serves Families with Compassion and Professionalism Rosedale Cemetery & Crematory is seeking a compassionate, organized, and detail-oriented Administrative Services Coordinator (ASC) to join our administrative team. This position is ideal for someone who enjoys helping people, thrives in a fast-paced office, and takes pride in keeping operations organized and running smoothly. Every interaction matters. You'll assist families during important moments while supporting the daily administrative operations of both the cemetery and crematory. This is strictly an administrative office position. No cemetery grounds work or crematory operation duties are assigned to this role. Position Overview The Administrative Services Coordinator reports directly to the Assistant General Manager and serves as a key member of the front-office team. Success in this role is measured by outstanding customer service, accurate administrative support, and the ability to efficiently manage routine office responsibilities while supporting the overall operation. What You'll Do Answer multi-line telephone systems with professionalism and empathy Welcome families, visitors, funeral directors, and vendors Schedule appointments, interments, cremations, conferences, and approved service requests Receive incoming inquiries when other staff members are assisting families Review documents for completeness and accuracy Process receipts, invoices, and approved payments Assist with daily deposits and maintain accurate financial records Enter contracts, customer information, work orders, and case data Scan, organize, retrieve, and securely maintain digital and paper records Prepare correspondence, meeting materials, and website inquiry responses Assist visitors with cemetery locations and genealogy requests Order office supplies and maintain organized administrative files Communicate with compassion, professionalism, and discretion while maintaining strict confidentiality What We're Looking For Required High school diploma or equivalent Excellent customer service and communication skills Strong organizational and time management abilities Comfortable learning office software and technology Ability to manage multiple priorities while maintaining accuracy Professional written and verbal communication Ability to remain calm and compassionate when assisting grieving or distressed families Preferred Administrative, reception, customer service, or high-volume phone experience Experience with Microsoft Word, Excel, Outlook, and electronic records Bookkeeping or QuickBooks experience Experience in a cemetery, funeral home, medical office, legal office, or records management environment New Jersey Notary Public commission New Jersey Cemetery Salesperson License, or willingness to obtain when requested Physical Requirements Primarily an on-site office position Frequent sitting, standing, and walking Occasional lifting or moving office materials weighing up to approximately 30 pounds, with reasonable accommodation where applicable Schedule Expectations Regular Monday through Friday schedule Training includes planned independent coverage during four scheduled Saturdays and four scheduled Sundays for known staffing needs Additional weekend coverage opportunities may occasionally be offered but are not guaranteed or considered part of a regular schedule Overtime is paid in accordance with company policy and applicable law Benefits Eligible full-time employees may receive: Competitive hourly compensation Paid Time Off (PTO) Medical insurance Dental insurance 401(k) retirement plan with any applicable employer match Professional development and advancement opportunities Benefit eligibility and plan terms apply. Career Growth This position offers a defined advancement pathway for employees who consistently demonstrate strong performance, expanded responsibilities, leadership potential, and additional professional credentials. As responsibilities increase, compensation may progress into the $25-$35 per hour range. Why Join Rosedale? At Rosedale Cemetery & Crematory, our work has lasting meaning. Every family deserves compassionate guidance, accurate records, and exceptional service during life's most difficult moments. We are looking for someone who shares our commitment to professionalism, integrity, respect, and service. If you enjoy meaningful work, value organization and teamwork, and want to build a long-term career in a respected organization, we encourage you to apply. Employment Conditions Any offer of employment is contingent upon successful completion of lawful, job-related post-offer requirements selected by Rosedale Cemetery & Crematory. These may include reference verification, credential verification, background information, drug screening, or other lawful post-offer reviews, depending on the position and business needs. Not every position requires every screening. This version is optimized for Indeed by emphasizing the mission of the role, breaking responsibilities into scannable sections, highlighting advancement opportunities, and using keywords that perform well in job searches while maintaining a compassionate, professional tone appropriate for cemetery administration.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person