SEARCH JOBS SAVED JOBS ABOUT US CANDIDATE PORTAL

Back to Search Results Case Administrator (Legal Services/Administrative Support)

Location:

Voorhees, NJ, United States

Date Posted:

Jul 29, 2026

Share:

share to twitter share to facebook share to linkedin Apply Now Save Job The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email•humanresources@adr.org. Description Case Administrator (Legal Services/Administrative Support)•2026-70 The American Arbitration Association (AAA) seeks a detail-oriented and service-driven Case Administrator to manage arbitration and mediation cases across a wide range of industries. You will handle day-to-day case administration through our proprietary case management system (PRISM), correspond with parties, attorneys, and neutrals, and ensure accurate scheduling, documentation, and billing processes. This position is ideal for professionals with a background in customer service or legal support who are interested in alternative dispute resolution and are adept at using technology to manage case data. Work Environment This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location. Compensation

Buffalo, NY:

$52,000•$55,000

Johnston, RI:

$53,000•$56,000 Philadelphia, PA;

Voorhees, NJ :

$55,000•$59,000

Boston, MA:

$58,000•$61,000

New York, NY:

$62,000•$65,000 This position is also eligible for quarterly performance-based incentives. Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. Qualifications Associate's degree in business or related field, or equivalent combination of education and experience Minimum three years of experience in customer service, case administration, or legal environments Strong written and verbal communication skills; able to interact effectively with diverse stakeholders Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis) Comfort with web-based systems and adaptability to new technologies, including AI-related tools Exceptional attention to detail and time management skills Ability to manage sensitive information with professionalism and discretion About Us The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Share:

share to twitter share to facebook share to linkedin Apply Now Similar Jobs Case Administrator (Legal Services/Administrative Support) Voorhees, NJ, United States Administrative/Clerical Case Administrator (Legal Services/Administrative Support) Voorhees, NJ, United States Administrative/Clerical Case Administrator (Legal Services/Administrative Support) Voorhees, NJ, United States Administrative/Clerical Click the button below to tell us about yourself. We will notify you about career opportunities and events that match your interests. Join the

AAA-ICDR

Talent Network Discover Arbitrators & Mediators Judicial Panel AAA Mediation.org Practice Areas ClauseBuilder Tool Information Education Services Rules,Forms & Fees Research Events Media Relations Connect with Us Panelist eCenter® File or Manage a Case Support Find Your Regional AAA® Office About AAA AAA-ICDR Foundation® ICDR® Annual Reports Careers

AAA-ICDR

Blog ESG © 2026 American Arbitration Association. All rights reserved. ADR (Ver•6.2) Contact Privacy Terms of Use Secure Case Administration Cookie Preferences Follow AAA® linkedin twitter youtube