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CLEANSE WELLNESS SPA

Wellness Spa Administrative Coordinator

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Job Description

Part-Time | 35 Hours Per Week Join Our Team Cleanse Wellness Spa is seeking a compassionate, organized, and motivated Wellness Administrative Coordinator to serve as the welcoming face of our spa while supporting our owner, clinical team, and guests. We are looking for someone who is passionate about health and wellness, enjoys building relationships, and thrives in a fast-paced, client-focused environment. This position is ideal for someone who loves helping others feel their best while ensuring the day-to-day operations of the spa run smoothly. Responsibilities Front Desk & Client Experience Welcome clients with professionalism and warmth. Schedule, confirm, and manage appointments using Boulevard. Process payments and maintain accurate client records. Answer phone calls, emails, and text inquiries. Rebook clients before they leave to encourage consistent wellness routines. Educate clients on memberships, packages, promotions, and retail products. Upsell wellness services and treatment packages in a helpful, consultative manner. Administrative Support Provide daily administrative support to the owner. Assist clinical staff with scheduling and workflow. Maintain client confidentiality and professionalism. Help coordinate daily spa operations, branding and communication. Spa Support Keep the reception area, treatment rooms, and common spaces clean and organized. Assist clients with end of service for Foot Detox's Assist clients with Sauna sessions Complete opening and closing checklists. Monitor inventory and notify management when supplies need replenishing. Restock retail products, beverages, towels, and treatment supplies. Perform light cleaning and laundry as needed to maintain a welcoming environment. Qualifications Required Minimum 1 year of experience in customer service. Experience providing exceptional customer service and upselling. Strong organizational and multitasking skills. Professional communication and phone etiquette. Reliable transportation. Ability to obtain and provide professional references. Preferred Experience using Boulevard scheduling software. Sales or retail experience. Knowledge of wellness services, supplements, or detoxification. We're Looking for Someone Who Is… Passionate about health and wellness. Friendly, caring, and compassionate. Detail-oriented and dependable. Self-motivated and proactive. Positive, coachable, and eager to learn. Comfortable discussing wellness services and recommending products that benefit clients. A team player who enjoys supporting others. Benefits Employee discounts on spa services and retail products Paid training Opportunities for professional growth and development Positive, wellness-focused work environment If you're passionate about helping others, enjoy creating exceptional client experiences, and want to be part of a growing wellness practice, we'd love to hear from you.
To Apply:
Please submit your resume along with professional references!
Pay:
$15.00 per hour
Benefits:
Employee discount
Work Location:
In person