Administrative Operations Coordinator Mane Up Memphis Inc. Memphis, TN Job Details Full-time $23 an hour 14 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance Qualifications High school diploma or GED Full Job Description Position Summary The Administrator & Billing Coordinator supports the daily administrative operations, participant coordination, scheduling, billing functions, and operational logistics of Mane Up Memphis™. This role is responsible for maintaining organized systems, processing insurance and private-pay billing activities, supporting communication across services, and coordinating operational logistics with vendor-managed providers, contractors, and organizational partners. Administrative Operations Manage daily office and administrative operations Coordinate participant intake, scheduling, reminders, and onboarding support Maintain organized digital and physical records Support internal communication and operational coordination Assist with program scheduling, meeting coordination, and participant follow-up Billing & Payment Processing Process insurance billing for outpatient behavioral health services Process private-pay transactions through approved electronic payment systems Maintain accurate billing records and participant account information Monitor claim status, payment processing, and billing follow-up activities Support communication regarding billing and payment questions Operational & Vendor Coordination Coordinate logistics with the Program Manager regarding operational needs and scheduling Serve as an administrative liaison with vendor-managed providers, including IT support companies, HR/payroll providers, and contractor providers Assist with onboarding coordination, documentation collection, and communication with contractors and vendors Support operational workflows and scheduling systems across programs and services Compliance & Data Management Maintain confidentiality in accordance with HIPAA and organizational policies Support data entry and reporting through Apricot by Bonterra and related systems Maintain organized billing, scheduling, and participant records Ensure administrative processes align with organizational procedures and compliance standards Qualifications High school diploma or equivalent required Experience in healthcare administration, billing, office administration, or nonprofit operations preferred Strong organizational and communication skills Ability to manage multiple priorities in a professional environment Familiarity with electronic billing and scheduling systems preferred Organizational Mission Mane Up Memphis™ exists to cultivate youth, young adults, and families to heal emotionally and grow financially, building stronger and more stable communities.

Pay:

$23.00 per hour

Benefits:

401(k) Dental insurance Paid time off Vision insurance

Work Location:

In person