Help information. This link opens a new window. More Like This Between $33.94 and $37.33 Per Hour DOE (Depends on Experience) Support Services Civilian Supervisor

KERRVILLE - CITY OF

Occupation:

Chief Executives

Location:

KERRVILLE, TX - 78028

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

08/13/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

08/16/2026

Expires:

04/12/2027

Agency Job ID:

113-G09 Job #: 17054675 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 26 Month(s) DL Required Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .

Job Summary:

Under Support Services Captains direction, is responsible for managing, supervising and directing activities in the Police Records Section and the Public Safety Communications Center. Manage the functions of the Police Communication and Records Section processes and systems to include inventory controls, grant applications, management of awarded grants, maintenance and contracts for repairs of equipment. Ensure the Support Services Division development by creating vision and goals for future operations.

Principal Duties and Responsibilities:

This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent. 1. Provide administrative and organizational support to the Support Services Captain and Chief of Police concerning all aspects for the Police Records Section and Public Safety Communications Center. 2. Plan, direct, schedule and coordinate activities of assigned personnel. 3. Review and update policies and procedures; reviews and analyzes activity; identify operational and administrative deficiencies; and implement changes as appropriate. 4. Train and develop subordinates by providing leadership, mentoring, providing motivation and developing a positive morale environment. 5. Coordinate and assist with training classes for assigned personnel. 6. Evaluate direct subordinates through review of work performed, and performance evaluations. Work to correct deficiencies, implement corrective action and discipline measures, and facilitate award/recognition program procedures. 7. Plan and coordinate special projects and/or programs relevant to the Police Records Section and Public Safety Communications Center. 8. Oversee proper maintenance of department equipment, software and facilities. 9. Resolve difficult and sensitive citizen inquiries and complaints involving direct subordinates. 10. Assist with processing civilian applicants, including interviewing, selection and recommendations. 11. Review and process employee grievances. 12. Recommend items and adjustments to department budgeting. 13. Review documentation of subordinates for accuracy, completeness and adherence to department policies, procedures, regulation and/or directives. 14. Performs other duties as assigned.

Required Knowledge, Skills and Abilities:

Ability to pass an in-depth Criminal Record Check Ability to exercise utmost discretion regarding confidential information and the dissemination of all official information Ability to communicate effectively both orally and in writing. Ability to establish and maintain effective working relationships with subordinates, peers, supervisors and other team members. Ability to exercise sound judgement in evaluating situation and in making decisions. Ability to maintain regular and predictable attendance Ability to effectively supervise assigned staff

Machines, Tools, Equipment and Work Aids:

Computer and related software, calculator, typewriter, copier, fax machine, microfiche machine, telephone, shredder, and dictation machine. Knowledge or ability to learn and/or understand

TLETS/NLETS

requirements, radio equipment and records management software. Work requires knowledge necessary to understand advanced operational, technical, or office processes. High School Diploma or equivalency.

Education Certifications and Experience Required:

Possession of a High School diploma or equivalent with a minimum of two years of direct supervisory experience. Possession of valid Texas Class C Drivers License Possession of higher education diploma, certificate and/or advanced level training from an accredited institution is preferred but not required for consideration.

Physical and Environmental Conditions:

Duties are generally performed in an office setting. Some light work requiring occasional lifting objects up to 20 pounds to move objects. Must be able to sit for long periods of time. Work may also require stooping, kneeling, crouching, bending, standing, walking, pushing, and pulling. The City of Kerrville is an Equal Opportunity Employer of Qualified Individuals. A City of Kerrville application is required. Resumes are considered additional information, and accepted with a completed City application.