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Optimum Peak Wellness

Part-Time Front Desk / Administrative Coordinator

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Job Description

Part-Time Front Desk / Administrative Coordinator Optimum Peak Wellness Redmond, WA Job Details Part-time $18 - $21 an hour 8 hours ago Qualifications In-person patient scheduling Teamwork Private practice experience Greeting customers Sanitation Scanning Administrative experience Attention to detail Handling patient inquiries Office phone management Full Job Description Optimum Peak Wellness is an integrative health and performance center dedicated to helping individuals optimize recovery, movement, and overall wellness through advanced therapeutic, performance, and clinical services. We are seeking a motivated, professional, and personable Front Desk / Administrative Coordinator to support daily operations and provide exceptional patient experience. This is a part-time W2 position with the potential to transition into a full-time role within the next few months as our clinic continues to grow. Position Overview The Front Desk / Administrative Coordinator serves as the first point of contact for patients and clients at Optimum Peak Wellness. This role is responsible for delivering outstanding customer service while ensuring smooth scheduling, patient coordination, administrative support, and operational readiness across clinical, neurofeedback, and recovery service areas. Key ResponsibilitiesPatient & Client Experience Greet patients and clients as they arrive and ensure a welcoming, professional environment Assist patients with check-in and check-out processes Help guide patients through intake forms and onboarding documentation Provide general information regarding services, scheduling, and clinic policies Scheduling & Coordination Schedule and manage appointments for coaches, clinicians, neurofeedback, and recovery services Coordinate patient appointments and assist with schedule optimization Communicate with patients regarding upcoming appointments, reschedules, and reminders Clinical, Neurofeedback & Recovery Support Assist with setting up patients for neurofeedback services according to clinic protocols Prepare, reset, and clean neurofeedback rooms between patients Assist with setup, breakdown, and sanitation of recovery service rooms and equipment Ensure treatment and recovery areas are clean, organized, and ready for patient use at all times Financial & Insurance Support Collect patient co-pays and service payments Assist with patient payment coordination and insurance collection processes Maintain accurate patient account documentation Administrative Support Answer phone calls and respond to general patient inquiries Scan and organize incoming mail and documents Maintain accurate records and assist with general administrative projects Support clinic staff with operational and front desk tasks as needed Ideal Candidate Strong customer service and communication skills Highly organized with strong attention to detail Comfortable multitasking in a fast-paced clinical and fitness environment Professional, reliable, and team-oriented Willing to assist with hands-on room setup and patient flow support Experience in medical, wellness, fitness, or administrative roles preferred (but not required)
Schedule & Compensation Pay:
$18 - $21 per hour
Hours:
Approximately 5-6 hours per day
Availability Needed:
5 days per week (schedule coordinated based on clinic coverage) Opportunity for expanded hours and full-time transition based on clinic growth and performance Compensation & Perks W-2 Part-Time position 24/7 access to Optimum Peak Wellness fitness facility Access to recovery services Discounted clinical and wellness programs Opportunity to grow into a full-time leadership or administrative role About Optimum Peak Wellness Optimum Peak Wellness combines clinical rehabilitation, performance training, advanced recovery therapies, and neurofeedback services to deliver comprehensive, data-driven wellness solutions. How to Apply Please submit your resume and a brief introduction outlining your interest in the role and availability.
Job Type:
Part-time Pay:
$18.00 - $21.00 per hour
Work Location:
In person

Benefits

  • Health and Wellness Programs