The Salvation Army -

Seattle Social Services Position:

Shelter Supervisor Schedule:

Currently, we have the following shift available: 1. Tuesday-Saturday, 10:00pm-6:30am (Harborview Hall) 2. Wednesday-Saturday, 6:30am - 5:00pm (Jefferson Day Center) 3. Sunday-Thursday, 10:00pm-6:30am (SoDo) Preferences in shift will be collected during the initial phone screen. While we will do our best to make edits to this list as shifts are filled, there is no guarantee that any specific shift is available at any given time.

Overview :

The Shelter Supervisor is responsible for all supervisory responsibilities associated to front desk operations to include shift scheduling, timecards, and payroll preparation, reporting sick and vacation, ensuring staff trainings as assigned, ensures Standard Operating Procedures are followed, coordinates shift adjustments as needed in coordination with the Shelter Programs Director. This position is under direct supervision of the Shelter Program Manager and cooperates with the Program Director and King County Shelter Director. This position receives daily supervision, with direct consultation available on complex matters. This position provides administrative support to the Department in addition to leading and assisting with the training and ongoing support of staff assigned. Under direct supervision and coordination with the Shelter Programs Director, duties will include responsibility for direct supervision of the Off-Site Shelter Programs staff operational administration. Demonstrates working knowledge of emergency resources. Assists with the monitoring, evaluation, and facilitation of changes in operational and administrative programs to ensure compliance with policy, contractual and regulatory requirements. Assists as needed in hiring assuring adequate coverage of permanent, temporary, and on-call shelter staff. Provide direct supervision and training for staff assigned Attends and participates in all staff meetings. Conduct regular shelter program staff meetings as needed. Ability to conduct and oversee direct client services Provide policy and procedure guidance to subordinate staff Provide supportive care to residents experiencing personal crisis.

EDUCATION & EXPERIENCE

HS Diploma or GED Minimum of 1-year experience in public contact/customer service 1 year of relatable supervisory experience Demonstrates skilled training in basic Trauma-Informed Care, Mental Health First Aide, and conflict resolution. Four months successful experience as a Salvation Army Shelter Monitor (or related experience). Washington State Driver's License required The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law. The Salvation Army , an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. "The Salvation Army will comply with all governmental orders and any contractual obligations relative to

COVID-19

safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds." Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then the processes described in this summary should be followed. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type:

Full-time Pay:

$27.54 per hour

Benefits:

403(b) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance People with a criminal record are encouraged to apply

Experience:

adult shelter: 1 year (Required) supervisory: 1 year (Required)

Work Location:

In person