Job Title:

Accounts Receivable/Collections Part Time Department:

Accounting Reports To:

Accounting Supervisor FLSA Status:

Non-exempt Pay Grade:

Approved By:

Controller Approved Date:

06/13/23 SUMMARY Responsible for oversight and collections on all assessment customer accounts and coordination of third-party collection efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Provides customer service for all collection phone inquiries related to assessments. Acts as the liaison for all third-party services to maximize collection of assessment dollars. Coordinates sending late notices for all assessment accounts due. Facilitates proactive collection calls for past due assessments. Monthly reconciliation of related subledger receivable accounts. Provides property, member, and delinquency metric reports to management weekly and monthly. Works jointly with Member Services as needed for customer service related to assessments. Regular attendance is required. Any other duties as assigned by the supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be able to perform all work activities with minimum amount of supervision. EDUCATION and/or

EXPERIENCE

High School graduate or equivalent. Good customer service and phone skills. Attention to detail and experience with managing data records required. 2-3 years experience with accounts receivables or collections preferred.

LANGUAGE SKILLS

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10 s and 100 s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Able to apply common sense understanding to carry out simple one- or two- step instructions. Ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Requires a valid Arkansas driver s license and clean driving record with proof of liability insurance.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 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