Join our team as an Account Recovery Specialist - Collections, where your expertise in medical collections and financial recovery will drive income results. In this role, you'll be at the forefront of managing overdue accounts, negotiating payment solutions, and ensuring the smooth recovery of outstanding balances. Your energetic approach and attention to detail will help optimize revenue cycle management processes while delivering exceptional customer assistance. If you thrive in a fast-paced environment and are passionate about resolving complex accounts with professionalism and integrity, this opportunity is for you. Starting pay is hourly 17.00 per hour for a period of (3) three months training/probation period. Full time recovery specialists, once training is completed will move to a performance/incentive base commission compensation. Current team members exceed national standards and is almost always three times the starting pay. After, training is completed, our work week is Monday - Friday 8am-6:30pm. Full time Recovery Team members are on a 4 day, 10 hour a day schedule (4-10's) with rotating Monday or Friday's off. We offer Paid Holidays, sick days, and vacation, after probation/training. Position is in person (not remote).

BILINGUAL

is definately a plus

BUT NOT REQUIRED.

Contact delinquent accounts through phone calls, emails, and written correspondence to facilitate timely payments Analyze account details using accounting software and medical billing systems to determine outstanding balances and payment histories Negotiate repayment plans with patients or clients, ensuring compliance with healthcare regulations (HIPAA), FDCPA, FCRA, and the CFPB. Maintain detailed documentation of collection activities, account statuses, and communication logs within out specialized recovery software. Experience in medical collections, accounts payable or receivable, or related financial roles

IS HELFPUL

but not required .

WE WILL TRAIN THE RIGHT PERSON.

Good phone etiquette combined with consumer communication skills to handle sensitive conversations professionally. Effective negotiation skills with the ability to resolve disputes amicably while maintaining compliance with industry regulations. Join us in transforming the revenue recovery process by leveraging your expertise in medical collections, professional, retail and financial recovery. We're committed to fostering a vibrant work environment where your skills make a real difference—helping our clients optimize their revenue streams while delivering outstanding service to their customers.

Benefits:

Paid sick time Paid time off Paid training

Work Location:

In person

Pay:

$17.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

Paid sick time Paid time off Paid training

Work Location:

In person