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SCOI Central Business Office

Collector

Career Insights for Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$50,778 / year median in California

-20% projected decline

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Job Description

They will be responsible for
  • Calling on account to make sure they have been paid in full.
  • If full amount is not paid find out why and what adjustments need to be made.
  • verify claims received Follows up on all accounts from billing to zero balance.
Maintains all logs in a timely and accurate manner. Does all necessary follow-up on billing/rebilling. Ensures all write-offs have gone through correctly. Sends follow-up letters to insurance companies Patient collections on patients' responsibility after insurance payment
Benefits:
Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.