Duties and Responsibilities:

Monitor accounts to identify outstanding debts. Investigate historical data for each debt or bill, analyze accounts for accuracy, completeness, and justification - Credit memo, debit memo and payment/billing adjustments. Advise and follow-up with customers on unpaid accounts. Keep records and status of customer's account updated. Contact/email customers to request payment for prepaid account and/or past due invoices. Support collection and cash application teams with escalations and guidance. Work cross functionally within the organization to resolve issues. Review and recommend accounts for research and reconciliation Perform collection activities as a hands-on member of the collection team. Review all invoices for appropriate documentation for collection. Qualifications

Analytical problem solver.
Accounting background (preferred).
Understanding of basic accounting principles.
Understanding of back charges.
Maintain complete and accurate customer account records.
Familiarization of Return Merchandise Authorization.
Good follow-up and organizational skills.
Demonstrated experience in implementation AR and collection.
Well organized and a self-starter.
Strong team player and efficient independent worker.
Ability to build rapport with clients.
Knowledge of billing procedures and collection techniques.

Requirements:

At least 3 Years' experience in a similar role. Strong written and verbal communication skills. Familiar with POD, BOL, PO, Invoices, CM and Chargeback. Analyzation and Freight Claim, Know-how. Must be a team-player.

Benefits:

Health, dental, vision and critical illness insurance. 401(k) Life insurance Employee discount Employee assistance program Yearly Performance-based Bonus 6 paid holidays 40 paid sick hours annually, accrued on completion of 90 days of employment. other

Work Location:

Commerce, CA Pay:

Starting from $22.00

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Vision insurance People with a criminal record are encouraged to apply Ability to

Commute:

Commerce, CA 90040 (Required) Ability to

Relocate:

Commerce, CA 90040: Relocate before starting work (Required)

Work Location:

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