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Professional Search Group OC, LLC
Collections Specialist
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Based on California data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$50,778 / year median in California
-20% projected decline
Job Description
Commercial Collections Specialist Location :
Norwalk, CA Compensation :
$28/hour-$32/hour Professional Search Group OC is partnering with a leading distribution firm to find a Commercial Collections Specialist to join their growing accounts receivable team. With continued growth comes new leadership opportunities and expanding teams — this is a great time to join. About the Role The Collections Specialist will manage a portfolio of business accounts, monitor outstanding receivables, and drive timely payment resolution in a B2B environment. This role is ideal for a detail-oriented professional who thrives on managing high invoice volumes while maintaining strong client relationships and a solutions-focused approach. Responsibilities Monitor assigned accounts daily to proactively identify outstanding receivables Research historical account data to resolve billing discrepancies, disputes, and overdue balances Contact business clients regarding overdue payments and negotiate payment plans as needed Manage high-volume invoice processing and ensure accurate application of payments Partner with internal teams to quickly and accurately resolve billing issues Maintain detailed, accurate records of account status, collection activity, and client communications Prepare and present regular reports on collections progress, aging, and risk areas Deliver professional, solutions-oriented service to support long-term B2B client relationships Qualifications Proven experience in collections, accounts receivable, or credit management, ideally in a B2B environment Comfortable managing a high volume of invoices and familiar with commercial billing cycles Skilled in a range of collection strategies with strong negotiation ability Proficient in MS Office, particularly Excel; experience with AR/collections databases a plus Track record of meeting targets and performance metrics in a deadline-driven environment Strong written and verbal communication with excellent interpersonal skills Analytical thinker with sound judgment and problem-solving ability Associate's or Bachelor's degree preferred, not requiredPay:
$26.00 - $32.00 per hourBenefits:
401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Paid training Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Professional Development