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AppleOne
B2B Collector
Career Insights for Collections Specialist
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Based on California data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$50,778 / year median in California
-20% projected decline
Job Description
Job Summary We are seeking a B2B Collector for a temp-to-hire opportunity in Orange, CA. This role is ideal for an experienced collections, accounts receivable, or commercial credit professional who enjoys managing business accounts, resolving payment issues, and building productive customer relationships. The B2B Collector will manage an assigned portfolio of commercial accounts, conduct outbound collection activity, respond to customer inquiries, and support credit-related decisions. This opportunity offers a consistent Monday through Friday schedule, competitive hourly pay, and the potential to grow into a long-term role. Candidates can expect a professional, team-oriented environment with supportive leadership, clear expectations, and opportunities to contribute to an important accounting and finance function. Key Responsibilities
- Manage and collect on an assigned portfolio of business-to-business accounts.
- Conduct outbound calls and emails to secure payment on past-due invoices.
- Handle inbound customer calls, answer account questions, and provide invoices, statements, and payment information.
- Research and resolve billing issues, payment discrepancies, and customer disputes professionally.
- Review customer accounts to support approval or denial of new credit and credit line increases.
- Maintain accurate and timely documentation of all account activity, follow-up actions, and payment commitments. Compensation and Benefits
Pay:
$24 to $26 per hour.Schedule:
Monday through Friday, 8:00 AM to 5:00 PM.Job Type:
Temp-to-Hire.Location:
Orange, CA. Required Qualifications and Skills- Manage a high-volume portfolio of commercial accounts.
- Drive business-to-business collections through professional outbound communication.
- Resolve billing inquiries, disputes, and account issues.
- Support commercial credit review and account documentation.
- 3 to 5 years of relevant collections, accounts receivable, or commercial credit experience preferred.
- Experience with B2B collections, AR follow-up, or business account management.
- Strong communication, negotiation, and customer service skills.
- Ability to work with past-due accounts while maintaining positive client relationships.
- Strong attention to detail and ability to accurately document account activity.
- Ability to prioritize workload, meet deadlines, and manage a high-volume account portfolio. Preferred Qualifications
- Prior experience reviewing accounts for credit approvals, credit line increases, or commercial credit decisions.
- Experience providing invoices, statements, and account documentation to business customers.
- Comfortable working in a fast-paced accounting, finance, or accounts receivable environment.