A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
Company Stockton, CA Job Details 19 hours ago Qualifications Customer communication Spreadsheets Construction law Employee relationship building Construction regulations Productivity software Stakeholder relationship building Full Job Description A Credit and Collections Specialists will assist the Management Team with oversight of the credit and collection process throughout our California operations. This role collaborates with internal Operations and Legal teams to resolve account issues, ensure compliance with lien and construction laws, and support healthy aging standards and business growth.
Minimum Requirements:
Three to five years of collections, credit, accounts receivable, or related field Knowledge of California lien and construction law Strong written and verbal communication skills Proficiency in Microsoft Office, especially
Excel Preferred Requirements:
Associate's Degree in Accounting, Finance, or Business Administration or 2 years of equivalent working experience in related field Working knowledge of lien and construction laws in neighboring states Familiarity with JD Edwards or a similar ERP/accounting system Experience in the construction materials, building products, or related industry Duties and/or
Responsibilities:
Reviews and analyzes credit applications and supporting documentation to recommend appropriate credit limits Calls on past due accounts Monitors customer accounts and aging reports to identify collection issues and mitigate credit risk Maintains accurate credit files, payment records, lien documentation, and account notes maintaining aging Prepares preliminary notices, lien waivers, and related documentation in accordance with applicable laws and company procedures Provides regular updates and recommendations regarding delinquent accounts, credit exposure, and collection activities Maintains confidentiality of customer and financial information Maintains a high level of moral and ethical standards at all times Always works safely and takes action to prevent any and all unsafe actions, processes, and behaviors Travel may be required Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Strong attention to detail and organizational skills Ability to manage multiple priorities across different business units and meet deadlines in a fast-paced environment Strong analytical and problem-solving abilities Understanding of lien rights, construction law requirements, and related documentation Demonstrated ability to evaluate account information and make sound recommendations Ability to collaborate cross functionally with Operations and Legal teams to resolve complex account issues Effective interpersonal skills with ability to build relationships and rapport with others Professional communication skills including written and verbal for internal and external customers. How to
Apply:
If unable to apply online, mail completed application to: PO Box 6099 Stockton, CA 95206-0099 Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
