Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RH
Robert Half
Collections Specialist
Career Insights for Collections Specialist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$50,778 / year median in California
-20% projected decline
Job Description
Our company is seeking a detail-oriented and results-driven B2B Collections Specialist to manage business-to-business accounts receivable and ensure timely collection of outstanding invoices. This role requires strong communication, problem-solving, and relationship management skills to work effectively with clients and internal teams while maintaining a high level of professionalism.
Contact customers by phone, email, and written correspondence to follow up on past-due balances.
Research and resolve billing discrepancies, payment issues, and account disputes in collaboration with internal departments.
Reconcile customer accounts and maintain accurate collection notes and account records.
Negotiate payment arrangements when appropriate while preserving positive client relationships.
Prepare aging reports and provide updates on collection activity to management.
Support month-end close processes related to accounts receivable and collections.
Ensure compliance with company policies and applicable regulations related to collections activity.
Key Responsibilities:
Manage and monitor a portfolio of business-to-business accounts to ensure timely payment of outstanding invoices.Contact customers by phone, email, and written correspondence to follow up on past-due balances.
Research and resolve billing discrepancies, payment issues, and account disputes in collaboration with internal departments.
Reconcile customer accounts and maintain accurate collection notes and account records.
Negotiate payment arrangements when appropriate while preserving positive client relationships.
Prepare aging reports and provide updates on collection activity to management.
Support month-end close processes related to accounts receivable and collections.
Ensure compliance with company policies and applicable regulations related to collections activity.