Century Group is partnering with a client that is seeking a Collections Specialist to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of $55,000 to $65,000 per year.

Job Responsibilities:

Manage a portfolio of customer accounts by monitoring outstanding balances and supporting timely payment collection. Communicate with customers through various channels to follow up on past due invoices and payment commitments. Investigate and resolve billing discrepancies payment issues and account concerns to support collections efforts. Review receivable aging reports and prioritize collection activities based on account status and risk factors. Collaborate with accounting sales and operations teams to improve payment performance and resolve customer issues.

Requirements:

Hold a high school diploma or equivalent with additional education in business finance or accounting considered beneficial. 3+ years of collections accounts receivable credit or related accounting experience. Demonstrate experience managing a high volume of customer accounts in a professional environment. Possess advanced Excel skills along with proficiency in business software and enterprise systems. Analyze account activity aging reports and collection metrics to support informed decision making.

Qualifications:

Apply strong negotiation and customer service skills while maintaining positive business relationships. Communicate effectively through clear written and verbal interactions with customers and internal stakeholders. Handle challenging conversations professionally while working toward successful payment resolutions. Maintain excellent organization attention to detail and accountability when managing account portfolios. Work independently with strong problem solving abilities while protecting confidential financial information. REF#52652 #Ind-DV #ZR