Overview We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will possess strong communication skills and a solid understanding of financial concepts, enabling them to effectively manage accounts and facilitate the collection process. This role is crucial in maintaining the financial health of our organization by ensuring timely payments and managing customer relationships with professionalism. Duties Contact individuals to collect outstanding debts through phone calls, emails, or written correspondence. Maintain accurate records of all communications and transactions related to debt collection efforts. Analyze accounts to determine the best approach for collection based on individual circumstances. Utilize CRM and Excel to track payments and manage accounts receivable. Educate clients on payment options and assist them in understanding their financial obligations. Follow up on payment arrangements and monitor compliance with agreed-upon terms. Stay updated on industry regulations regarding debt collection practices to ensure compliance. Requirements Strong understanding of financial concepts, including accounts receivable and revenue cycle management. Familiarity with medical collections is a plus. Proficiency in financial software and accounting software for effective account analysis. Excellent math skills for calculating payment plans and analyzing account balances. Strong communication skills, both verbal and written, to effectively interact with clients. Ability to handle sensitive information with discretion and professionalism. Detail-oriented with strong organizational skills to manage multiple accounts simultaneously.

Job Type:

Full-time Pay:

$19.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Paid training Vision insurance Ability to

Commute:

Middletown, CT 06457 (Required) Ability to

Relocate:

Middletown, CT 06457: Relocate before starting work (Required)

Work Location:

In person