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SAFE HOME SECURITY, INC

COLLECTIONS/RETENTION ACCOUNT REPRESENTATIVE

Entry-Level JobVerifiedNo experience needed

Pay: $35,000–$65,000/yr

Posted: 3 days ago

Location: Middletown, CT (Onsite)

Last Updated: 16 hours ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Collections Specialist

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Based on Connecticut data

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$49,890 / year median in Connecticut

-24% projected decline

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Job Description

COLLECTIONS/RETENTION ACCOUNT REPRESENTATIVE SAFE HOME SECURITY, INC - 2.4

Middletown, CT Job Details Full-time $35,000 - $65,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Managing customer accounts Sales transaction processing Client inquiry handling Security system sales High school diploma or GED Billing issue inquiries

Full Job Description Customer Service Responsibilities:

Safe Home Security offers a challenging yet rewarding career.

We are looking for highly motivated individuals who are problem solvers and leaders. This job is for the person who can think on their feet and has a drive for success. You will be responsible for seeking a resolution to customer concerns as well as upsell and ensure clients domains have proper coverage. Additional duties include but are not limited to :

Managing financial transactions and handling billing inquires
Able to work as a team
Convey superior product knowledge
The ability to maintain a professional appearance
Introducing promotions and opportunities to customers
Cross-selling products to increase value of the security system.

Job Type:

Full-time Pay:

$35,000.00 - $65,000.00 per year

Job Type:

Full-time Pay:

$35,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person