A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
This B2B Collections Specialist opportunity offers the chance to join a long‑established, nationwide distributor serving commercial and retail partners across the United States. The organization is known for professionalism, accuracy, and strong operational processes, providing a structured environment where a B2B Collections Specialist can succeed and grow. The B2B Collections Specialist will work closely with Sales, Credit, Billing, and Cash Application teams while managing a portfolio of commercial accounts. This role offers visibility across the business and meaningful ownership within a well‑defined, process‑driven accounts receivable function. As a B2B Collections Specialist, you'll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity for a B2B Collections Specialist who enjoys problem‑solving, communication, and accountability. If you're a B2B Collections Specialist seeking stability, collaboration, and long‑term growth within a respected organization, this role offers a strong and reliable career path. Key Responsibilities of the B2
B Collections Specialist:
Manage a portfolio of commercial, wholesale, and retail accounts, performing proactive outreach on past‑due invoices as the B2B Collections Specialist Review AR aging, monitor credit limits and payment terms, and identify at‑risk accounts to support DSO reduction as the B2B Collections Specialist Research and resolve invoice discrepancies, including short‑pays, pricing issues, tax questions, and PO mismatches as the B2B Collections Specialist Communicate via email and phone with business customers regarding statements, reconciliations, and account status as the B2B Collections Specialist Collaborate with cross‑functional teams and maintain accurate documentation of collection activity as the B2B Collections Specialist Qualifications for the B2
B Collections Specialist:
1+ year of B2B commercial collections or accounts receivable experience Understanding of POs, NET terms, chargebacks, credits, reconciliations, and customer portals Strong communication skills with working knowledge of Excel, Word, and Outlook EB-4575376508
