We are seeking a detail-oriented Business-to-Business Collector to manage commercial accounts receivable and collections activity for our Boca Raton, FL office. This role is responsible for contacting business customers regarding past-due balances, resolving payment issues, and helping reduce aging while maintaining strong client relationships.

Key Responsibilities:

Manage a portfolio of business accounts with past-due balancesContact customers by phone and email to collect outstanding invoicesResearch and resolve billing discrepancies, short payments, and disputesWork closely with accounts receivable, sales, and customer service teams to resolve account issuesMonitor aging reports and prioritize collection efforts based on account statusDocument all collection activity, customer communications, and payment commitmentsReconcile accounts and assist with cash application questions as neededEscalate high-risk or severely delinquent accounts when appropriateSupport month-end reporting and accounts receivable cleanup effortsMaintain professionalism and strong customer service during all collection interactions