Description We are seeking a detail-oriented and results-driven Collections Specialist to manage outstanding accounts and support the company's cash flow by ensuring timely payment collection. This role is responsible for contacting customers regarding past-due balances, resolving billing issues, maintaining accurate account records, and working collaboratively with internal teams to reduce delinquency. The ideal candidate has strong communication skills, sound judgment, and the ability to handle sensitive financial matters professionally. Key Responsibilities

+ Monitor accounts receivable aging reports and identify overdue accounts

+ Contact customers by phone, email, or written correspondence to collect outstanding balances

+ Investigate and resolve billing discrepancies, payment disputes, and account issues

+ Maintain accurate records of collection activities, customer communications, and payment arrangements

+ Negotiate payment plans when appropriate and follow up on commitments

+ Reconcile customer accounts and ensure account balances are accurate

+ Escalate delinquent accounts according to company policy

+ Collaborate with accounting, customer service, and sales teams to resolve collection issues

+ Prepare reports on collection status, aging trends, and recovery efforts

+ Support month-end close and assist with cash application or AR-related tasks as needed

+ Help ensure compliance with company policies, internal controls, and applicable regulations If you are qualified please call victoria at 786.801.5830 or email victoria.marc@roberthalf.co Requirements Qualifications

+ Associate degree in accounting, finance, business, or related field preferred + 1+ years of collections, accounts receivable, billing, or customer account management experience preferred

+ Proficiency in Microsoft Excel and accounting or ERP systems

+ Strong verbal and written communication skills

+ Excellent organizational skills and attention to detail

+ Ability to manage difficult conversations professionally and tactfully

+ Ability to maintain confidentiality and exercise sound judgment Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .