Collections Agent Delstar Capital Inc Chamblee, GA Job Details Part-time | Full-time $14 - $25 an hour 9 hours ago Benefits Paid training Qualifications Math Typing Full Job Description Job Summary We are seeking a dynamic and detail-oriented Collections Agent to join our financial services team. In this role, you will be responsible for managing delinquent accounts, negotiating repayment plans, and ensuring compliance with industry regulations. Your proactive communication skills and strong understanding of financial concepts will help recover outstanding debts while maintaining positive client relationships. This position offers an exciting opportunity to contribute to our company's financial health and uphold consumer protection standards through diligent account management and effective negotiation. Responsibilities Contact clients via phone, email, and written correspondence to discuss overdue accounts and facilitate debt recovery efforts. Analyze accounts receivable data using Excel and other financial software to identify delinquent accounts requiring follow-up. Negotiate payment arrangements, settlement agreements, or repayment plans that align with company policies and consumer protection laws. Reconcile accounts by reviewing debits & credits, ensuring accuracy in account analysis and account reconciliation processes. Maintain detailed records of all client interactions, payment commitments, and account statuses in compliance with confidentiality protocols. Stay informed about industry knowledge of financial regulations, including consumer protection laws and financial regulatory compliance standards. Collaborate with internal teams such as Accounts Payable and Accounting to resolve discrepancies and ensure accurate account analysis. Qualifications Proven experience in third party debt collection, accounts payable, or accounts receivable within a finance department. Strong phone etiquette with excellent customer service skills to handle sensitive debt collection negotiations professionally. Proficiency in Microsoft Office Suite, especially Excel for data analysis and reporting; familiarity with accounting software is preferred. Knowledge of financial concepts such as debits & credits, account reconciliation, and industry-specific regulations governing debt collection. Effective negotiation skills combined with the ability to handle confidential information discreetly. Familiarity with consumer protection laws related to debt collection and industry standards for financial compliance. Ability to type accurately while engaging in telemarketing or phone communication tasks; strong math skills are essential for account analysis. Join our team as a Collections Agent if you're passionate about making a difference through diligent account management, effective negotiation, and ensuring compliance within the vibrant world of finance!

Pay:

$14.00 - $25.00 per hour

Benefits:

Paid training

Work Location:

In person