Job Description Position Title:

Collections Specialist Position Code:

507

Level:

General Department:

Administration Reports To :

Chief Financial Officer Position Summary:

The Collections Specialist is a very important role in the organization. They are responsible for the collection of payments on orders we produce.

Essential Duties and Responsibilities:

Monitoring accounts receivables reports to identify problematic accounts. Contacting problematic account and negotiating payment. Contacting customers to collect overdue invoices. Document conversations and agreements. Assure customers profiles are up to date. Communicate with sales department on customer accounts. Answering phone and assisting walk in customers. Cross train for all office positions (receivables, reception, payables)

Skills and Abilities:

Excellent communication and interpersonal skills Organizational skills are critical Ability to use critical thinking skills to solve problems

Education/Experience/Certification:

Working knowledge of MS Office, Access and Quickbooks Proven experience as a Collections Specialist or similar roles Knowledge of collection laws and regulations High school diploma or GED Two years office experience Georgia Printco LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Education/Experience/Certification:

Working knowledge of MS Office, Access and Quickbooks Proven experience as a Collections Specialist or similar roles Knowledge of collection laws and regulations High school diploma or GED Two years office experience Georgia Printco LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.