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Markoff Law

Collector - Spanish Bilingual

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$43,361 / year median in Illinois

-13% projected decline

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Job Description

Collector
  • Spanish Bilingual Markoff Law
  • 3.5 Chicago, IL Job Details Full-time $23
  • $25 an hour 21 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Debt collection phone call Active listening Phone communication Spreadsheets Attention to detail Financial regulatory compliance Productivity software Regulatory compliance analysis Associate's degree Legal compliance Collections account management
Full Job Description Legal Collections Representative Location:
Chicago Loop
  • On-site
  • In office (not remote) Our established creditors' rights law firm, located in the heart of the Chicago Loop, is seeking a Legal Collections Representative to join our dynamic team.
This is an excellent opportunity for a motivated individual with strong communication, organizational, and interpersonal skills.
Key Responsibilities:
Make outbound calls and receive inbound calls from consumers regarding delinquent accounts. Negotiate and establish payment arrangements in compliance with client and regulatory guidelines. Conduct skip tracing to locate consumers, employment information, assets, and ability to pay. Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and client specific requirements. Manage files throughout the legal process—from Summons and Complaint through Judgment and Post-Judgment enforcement. Prepare files for legal escalation when necessary. Maintain a high level of professionalism, discretion, and integrity.
Qualifications:
Associate degree or equivalent relevant work experience. Minimum 2 years of customer service or collections experience (legal collections preferred). Proficient in Microsoft Office, especially Excel; strong computer and phone skills. In-depth understanding of the FDCPA and related regulatory compliance. Strong negotiation, problem-solving, and active listening skills. Detail-oriented with the ability to follow procedures and meet deadlines. Fluency in Spanish and English is preferred. If you're looking to grow your career in a fast-paced legal environment and make a direct impact on case outcomes, we encourage you to apply.
Job Type:
Full-time Pay:
$23.00
  • $25.
00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance
Experience:
Debt Collection:
1 year (Required)
Language:
Spanish (Preferred)
Work Location:
In person