Overview Join our dynamic healthcare team as a Medical Collections Specialist, where your expertise will drive the efficient recovery of outstanding medical accounts and ensure seamless financial operations. In this vital role, you will leverage your knowledge of healthcare claims management, medical coding, and insurance processes to resolve billing issues promptly and professionally. Your energetic approach and attention to detail will help maintain positive patient relationships while supporting the financial health of our organization. This position offers an engaging environment where your skills in medical records, billing software, and customer service will make a meaningful impact every day. Responsibilities Manage and follow up on outstanding medical accounts by contacting patients, insurance companies, and healthcare providers through phone calls, emails, and written correspondence. Review and analyze healthcare claims using

ICD-9, ICD-10, CPT

coding, and DRG classifications to ensure accuracy and completeness before submission or collection efforts. Resolve billing discrepancies by verifying medical records, coding details, and insurance information to facilitate timely payments. Maintain detailed documentation of collection activities within electronic health record (EHR) systems and billing software platforms. Collaborate with healthcare providers to clarify coding or billing issues related to medical records or claims submissions. Stay updated on healthcare claims management policies, health insurance regulations, and medical terminology to improve collection strategies. Provide excellent customer service by addressing patient inquiries regarding bills, payment plans, or insurance coverage with professionalism and clarity. Requirements Proven experience in medical collections, billing, or coding within a healthcare setting. Strong knowledge of

ICD-9, ICD-10, CPT

coding systems, DRG classifications, and healthcare claims management processes. Familiarity with EMR (Electronic Medical Records) systems and EHR (Electronic Health Record) platforms. Proficiency in Microsoft Office applications and billing software used in medical offices. Excellent understanding of health insurance policies, medical terminology, and medical records management. Ability to communicate effectively with patients, insurance companies, and healthcare providers while maintaining a positive attitude. Detail-oriented with strong organizational skills to manage multiple accounts efficiently. We need someone who is experienced, dependable, organized, and able to take ownership of their work . The ideal candidate should be comfortable working independently and should not require constant supervision to follow up on outstanding claims and accounts.

Pay:

From $15.00 per hour

Benefits:

Flexible schedule

Work Location:

In person