A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
Collection Specialist I Motion Industries (MOT) - 3.6 Fort Wayne, IN Job Details Full-time 5 hours ago Benefits Paid holidays Health insurance 401(k) Tuition reimbursement Qualifications Customer communication
Full Job Description SUMMARY:
Under limited supervision, the Collection Specialist is responsible for ensuring Motion receives all necessary payments from its customers. The duties include monitoring accounts balances, contacting past due customers for payment, and documenting the debts collected.
JOB DUTIES
Monitors Motion's accounts receivable. Contacts customers with overdue accounts and attempts to either collect the overdue amount or negotiate an acceptable payment plan. Maintains records of contacts and attempted contacts with delinquent customers as well as records of any payments collected from the customer. Resolves customer issues and complaints concerning billing. Submits regular reports on the status of unpaid accounts and any repayment progress. Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and two (2) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Excellent problem-solving and organizational skills. Excellent verbal and business communication skills. Ability to apply a customer service-oriented approach to collection management. Proficiency in Microsoft Excel, Word and PowerPoint.
COMPANY INFORMATION
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
